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Local Reviews

Rated 4.9 out of 5 stars based on 150 customer reviews


Map of Boxborough, MA

Well done





Map of Lancaster, MA

Great Service




My mini split was not working. Wayne was able to diagnose the problem very quickly amid had the unit running in a short period of time. Barnett is a great company who knows and takes care of their customers. Wayne is the best! He is always professional, knowledgeable and gets the job done right the first time. Highly, highly recommended!


Map of Carlisle, MA

shower leak





Map of Ayer, MA

Great service at a reasonable price.




Was on time & very professional


Map of Littleton, MA

Toilette Fill Valve Broken




Overall great service as always, easy to book an appointment and timely scheduling. Only reason for the 3 stars is there is a small leak they need to come back and address on Thursday. Ideally it would be best case if we didn't need to schedule a follow up visit. Obviously in a perfect world the cost would be lower. However, I think given the level of service from Basnett that the price is fair. My only wish would be that future invoices breakdown more than a service code. Either way it's a very process as they provide an accurate estimate before any work is performed. I really like this and it feels very transparent.


Map of Acton, MA

Quick and pleasant service




Wayne is always awesome to work with!


Map of Westford, MA

Andrea




Called prior to apptment, on time, courteous, neat, informed of all work, great service!


Map of Lancaster, MA

Reliable Service





Map of Carlisle, MA

Great service





Map of Weston, MA

boiler maintenance




They arrived on time and gave an estimate up front before starting the work. They did a neat and tidy professional job. Everything is working great.


Wayne L.

Wayne L.

Adding Antifreeze to boiler

Near Liberty Square Rd, Boxborough, MA 01719
Boxborough, MA - Adding Antifreeze to boiler
Wayne L.

Wayne L.

Boiler issues

Near Juniper Ridge Rd, Acton, MA 01720
Acton, MA - Boiler issues
Mark W.

Mark W.

Repipe main wAter shut off at meter.

Near Goodman's Hill Rd, Sudbury, MA 01776
Sudbury, MA - Repipe main wAter shut off at meter.
Wayne L.

Wayne L.

Mini split repair

Near Shirley Rd, Lancaster, MA 01523
Lancaster, MA -  Mini split repair
Wayne L.

Wayne L.

Mini split repair

Near Shirley Rd, Lancaster, MA 01523
Wayne L.

Wayne L.

Boiler service/maintenance

Near Depot Rd, Boxborough, MA 01719
Boxborough, MA - Boiler service/maintenance
Wayne L.

Wayne L.

Repaired leaking toilet

Near Harwood Ave, Littleton, MA 01460
Littleton, MA - Repaired leaking toilet
Wayne L.

Wayne L.

Service gas furnace

Near Deer Run Ln, Chelmsford, MA 01824
Chelmsford, MA - Service gas furnace
Ryan Y.

Ryan Y.

Installed gas furnace

Near Sandy Pond Rd, Ayer, MA 01432
Ayer, MA - Installed gas furnace
Wayne L.

Wayne L.

Installed new toilet

Near Jonathan Dr, Ayer, MA 01432
Ayer, MA - Installed new toilet
Paul L.

Paul L.

Installing Heat Pump

Near Mc Dowell St, Ayer, MA 01432
Ayer, MA - Installing Heat Pump
Wayne L.

Wayne L.

Service gas boiler

Near Glezen Ln, Wayland, MA 01778
Wayland, MA - Service gas boiler
Mark W.

Mark W.

Main water stop to house is broken

Near Goodman's Hill Rd, Sudbury, MA 01776
Sudbury, MA - Main water stop to house is broken
Wayne L.

Wayne L.

Shower valve repair

Near Indian Hill Rd, Carlisle, MA 01741
Carlisle, MA - Shower valve repair
Ryan Y.

Ryan Y.

Installed new gas furnace

Near Sandy Pond Rd, Ayer, MA 01432
Ayer, MA - Installed new gas furnace
Paul L.

Paul L.

Replacing oil furnace with gas furnace and outdoor heat pump

Near Mc Dowell St, Ayer, MA 01432
Ayer, MA - Replacing oil furnace with gas furnace and outdoor heat pump
Wayne L.

Wayne L.

Laundry valve replacement

Near Sorrel Rd, Concord, MA 01742
Concord, MA - Laundry valve replacement
Ryan Y.

Ryan Y.

Replaced fan delay timer

Near High St, Ayer, MA 01432
Ryan Y.

Ryan Y.

Replaced fill valve on toilet in master

Near Colonial Dr, Littleton, MA 01460
Ryan Y.

Ryan Y.

Installed rubber shower liner

Near Still River Rd, Bolton, MA 01740
Bolton, MA - Installed rubber shower liner
Wayne L.

Wayne L.

Faucet replacement

Near Charter Rd, Acton, MA 01720
Acton, MA - Faucet replacement
Ryan Y.

Ryan Y.

Replaced outside faucet

Near Hollis St, Groton, MA 01450
Groton, MA - Replaced outside faucet
Mark W.

Mark W.

Shower valve

Near MA-225, Westford, MA 01886
Westford, MA - Shower valve
Wayne L.

Wayne L.

No heat

Near Kilbourn Rd, Lancaster, MA 01523
Lancaster, MA - No heat
Wayne L.

Wayne L.

No heat

Near Chouteau Ave, Framingham, MA 01701