Zach

Zach

Zach

Install Technician

Zach Menard is one of the lead installation technicians at Basnett Plumbing, Heating & AC. Menard brings over six years of HVAC installation and service experience to our team. He is fully trained on Mitsubishi, Bryant, Bosch, Unico, Goodman, Lenox and many other key HVAC products. After a battle with cancer at age 23, Zach has had a new outlook on life and lives each day to his fullest. Outside of work, he enjoys riding his motorcycle and gaming online with his friends. We’re very lucky to have Zach as a member of our team.

Air Duct Replacement in Harvard, MA 01451

“Once again, we are so happy about working with the Basnett team! We had all of our old heating/AC ducts replaced throughout our house, and Zach got the job done very efficiently. He is extremely professional and easy to work with, and clearly cares a lot about his work quality. He communicated with us very clearly throughout the entire week-long process, and he worked several long days to make sure everything was done on time. He also happily problem-solved with me when I needed them to change part of their plan on the second day. Mike also worked incredibly hard to get the job done, and he was very professional and kind throughout the duration of the project, also putting in long days. Jake reviewed everything at the end, answered all of our questions and completed the duct-sealing process with Lisa’s help. As always, the final results exceeded expectations, and our system is working great! This is a team who is respectful of your time, your house, and your family. You will be happy to have in your home!”

- Pamela O.

Heat Pump Installation in Concord, MA 01742

“We had a great experience working with Basnett Plumbing Heating & AC to install heat pumps / mini-splits in our home and in-law apartment. Their staff helped us choose the correct equipment for our complicated situation via email and phone and then handled all the paperwork required for us to get an energy efficiency rebate from the town. When Zach and the rest of the team came to install, they made great suggestions for equipment placement for best performance, appearance, and maintenance, and to minimize cost. The team was extremely professional, neat, efficient, explained everything carefully to us, and was just lovely to work with. Everyone was also careful to follow the COVID-19 protocols. Can’t recommend these guys enough!”

- Peggy W.

Air Conditioner Installation in Littleton, MA 01460

“Responded quickly, kept me informed, & finished the project on time. Great service.”

- Scott H.

Need HVAC Service?

Contact the experts at Basnett Plumbing, Heating, AC & Electrical.
Call us at 978-431-2906!