Testimonials – Maintenance Articles
“Bob D. knew what he was doing and appreciated his willingness to explain and let me watch the cleaning process.. Well spoken, polite, left area clean of debris. Did an excellent job on routine maintenance on natural gas boiler. Would have Basnett Plumbing again.”
Continue Reading“The cleaning of our mini splits has been hugely successful!!! David is actually sleeping better and is smiling. I don't think he fully realizes that he is a new person since the units have been cleaned. Unless you suffer from severe allergies, I don't think anyone can fully appreciate the transformation of having a better…
Continue Reading“I recommend using Basnett Plumbing. I got my furnace maintenance done today and the service technician was great. Jay was professional, courteous and knowledgeable. His customer service skills were exceptional.”
Continue Reading“Matthew Stroffoleno serviced the maintenance program for the AC & Furnace on October 25th. He provided outstanding service and was very customer service oriented.”
Continue Reading“The whole process of scheduling and receiving service from Bassett was perfect! Excellent customer service when we scheduled the service and with all the reminder texts/emails, and then service from Bob on our mini-Split and tankless water heater was great. Bob could have not been more efficient, friendlier or professional, and even stayed extra time…
Continue Reading“Leonel did a great job!”
Continue Reading“Leo was great! Very professional young man.”
Continue Reading“Phinias did a great job and was really friendly and kind! Made the whole experience very customer friendly.”
Continue Reading“Phinias did a wonderful job, as he always does.”
Continue Reading“Leo serviced our home and was great!”
Continue Reading“Phinias was wonderful, checked everything and explained it all to me. I would give him an A plus.”
Continue Reading“Phinias is such a wonderful person. All your people are the same; very good at what they do and very respectful. Thank you very much, I now have heat!”
Continue Reading“Phinias is amazing! He’s been maintaining our boiler, hot water heater, gas fireplace, and AC for nearly 7 years now. Very professional and down-to-earth. Couldn’t be happier!”
Continue Reading“Wayne was excellent – professional, expert, helpful, communicative, respectful, and so on. So relieved to not be living with a gas leak anymore!!”
Continue Reading“It says something significant when you’re thrilled to see that a person who serviced your system previously has climbed out of the truck for your system maintenance appointment. Leo was that guy this week for us. His work is thorough, technically competent, trustworthy, and efficient. He adds to that excellent communication about the service, gracious…
Continue Reading“Always a great experience! Everyone is always so nice, respectful and thorough! Great company!”
Continue Reading“Just wanted to compliment Leo on our recent maintenance for our boiler and hot water heater. Following the COVID protocol, he explained the whole cleaning process along with the choice of service contract options. After completing the maintenance, Leo left the maintenance area spotless! Great experience all around!”
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