In the News

Rob Basnett Plumbing, Heating & AC Featured in ACHR News

"Performing an evaluation gives us the opportunity to go in and measure airflow and other system parameters,” Basnett Plumbing, Heating & AC said. “After this evaluation, we can help customers understand what’s going on with their systems and help them decide if they want to move forward."

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Rob Basnett Plumbing, Heating & AC Featured in an article on ACHR

In this article, contractors are interviewed and asked about some of their favorite tools for home performance.

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NCI Connects the Dots for Home-performance Contractors

Rob Basnett, president and owner of Basnett Plumbing, Heating, & Air Conditioning in Littleton, Massachusetts, answers questions from attendees during a contractor panel at NCI’s Summit conference.

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National Comfort Institute Summit Provides Action Plan for HVAC Contractors

Over the years, NCI has taught HVAC contractors about the concepts of Performance-Based Contracting and addressed preliminary action plans on how to actually implement it into their companies.

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Building Revenue, Relationships Via Service Agreements

Basnett said contractors who fail to offer service agreements are not only damaging their bottom lines, but they’re doing a disservice to customers.

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PHCC Helps Renovate Flood-Damaged New Orleans Homes

Basnett participates in PHCC day of service to help renovate a mid-city New Orleans home that was damaged by Hurricane Katrina.

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