Join Our Team

Basnett Plumbing, Heating & AC is Hiring!

We love to work hard and play hard so come join the Basnett Plumbing, Heating & AC team and find out why we have the best team in Massachusetts!

Benefits

  • Health Insurance
  • Dental Insurance
  • Paid Holidays
  • PTO
  • Birthday Off
  • 401k
  • Long Term Disability
  • Short Term Liability
  • Life Insurance
  • Company Uniforms
  • Company Hair Cut

Extra Tech Benefits

  • Training
  • Tool Allowance
  • Internal Staff Discount
  • Incentives

Why Work at Basnett Plumbing, Heating & AC?

Growth-Oriented Culture

We strive for greatness every day and give our employees the opportunity to grow within the company to achieve their goals.

Highly Competitive Compensation

We offer excellent compensation and incentives for all our staff members.

Ongoing Training

We take pride in providing our customers with top-notch service. We offer our staff continued education and training.

Available Job Openings

Select a job below to learn more.

Apply Now
HVAC / Plumbing Apprentice

Basnett Plumbing, Heating & AC in Littleton, MA has openings for Apprentices who would like to develop careers either in HVAC or/and Plumbing trade.

Do you enjoy working with your hands, working on your vehicle? You don't mind working in the hot sun or cold weather? Are you looking for a long-term career instead of just a job? Are you willing to train and develop into a real professional? Then we'd like to hear from you! We offer year-round work and a long-term career that leads to pay and provides an opportunity for growth and advancement. We are willing to train the right candidate and invest in his/her future career, which is a great career pathway to eventually becoming a lead technician, installer, or a journeyman plumber driving own truck, and leading a team!

Position Summary:

To assist in the installation and maintenance of residential heating and air conditioning systems as well as residential plumbing services up to company standards providing the customer with a positive experience while maintaining high quality and timely job performance.

Pay Scale:

  • $17.00 - $24.00 per hour depending on experience + Benefits

Our Benefits:

  • 50% employer-covered medical insurance for employee
  • 100% employer-covered dental insurance for employee
  • Company-paid life insurance
  • Company-paid short-term & long-term disability insurance
  • Company-paid industry-related training
  • 3% 401K match
  • 7 Paid Holidays throughout the year
  • 40 hours PTO after the 1st year, 80 hours PTO after 2nd year
  • Day off for your birthday!
  • Monthly phone allowance
  • Yearly tech tool allowance
  • Weekly packet of Fitline nutritional supplements
  • Company-paid haircuts

Required Qualifications:

  • Valid driver's license and insurable driving record
  • Must pass background screens & drug test
  • Experience in HVAC and/or plumbing preferred but not necessary
  • Completion of a trade school is preferred (HVAC or plumbing)
  • Ability to lift 80lb+, access crawlspace and attics, use ladders
  • Must have common sense
  • Must have mechanical aptitude
Customer Service Representative

Basnett Plumbing, Heating & AC is a family-owned business in Littleton, MA, focused on providing reliable expert care to the customers while sharing in the success of the company and enjoying a healthy work/life balance.

We are currently looking for a Customer Service Representative to join our team!

In this position, you will be taking inbound calls and setting up service/maintenance appointments, as well as making outbound calls to our current clients to check in after service has been completed and offering additional products and services. This position requires a genuine and friendly phone voice and personality, along with strong multi-tasking abilities. Solid computer skills and a self-driven attitude are a must to succeed in this job.

Work Hours:

7.30am - 4.30pm, Monday through Friday, overtime as required

Pay:

$22.00 - $28.00 per hour, depending on experience

Our Benefits:

  • 50% employer-covered medical insurance for employee
  • 100% employer-covered dental insurance for employee
  • Company-paid life insurance
  • Company-paid short-term & long-term disability insurance
  • Company-paid industry-related training
  • 3% 401K match
  • 7 Paid Holidays throughout the year
  • 40 hours PTO after the 1st year, 80 hours PTO after 2nd year
  • Day off for your birthday!
  • Monthly phone allowance
  • Yearly tech tool allowance
  • Weekly packet of Fitline nutritional supplements
  • Company-paid haircuts

Required Qualifications:

  • High school diploma or GED
  • Must have empathy
  • Quick learner and retains knowledge
  • Exceptional customer service skills
  • 1-2 years inside sales, call center, or telemarketing experience is a plus
  • Experience in the HVAC industry is a plus
  • Knowledge of Service Titan software is a plus
  • Excellent communication skills, both written and verbal
  • Strong computer skills and ability to type a minimum of 30 wpm
  • Proficiency in Word, Excel, and Outlook
  • Positive "can do" attitude
  • Must be able to multi-task
Licensed
Electrician

Basnett Plumbing, Heating & AC in Littleton, MA is looking for a Licensed Electrician.

At this position, you will provide electrical service/repair work for our client base as well as wire HVAC and plumbing equipment for our installers, upgrade electrical panels, add sub panels, install new circuits, rewire existing circuits, wire low voltage controls, wire thermostats, assemble electrical devices and troubleshoot electrical components, and pull electrical permits. Write customer orders and sales contracts/invoices. Collect payments and complete work orders if necessary.

Pay:

  • Up to $43/hr depending on experience + Incentives & Benefits

Our Benefits:

  • 50% employer-covered medical insurance for employee
  • 100% employer-covered dental insurance for employee
  • Company-paid life insurance
  • Company-paid short-term & long-term disability insurance
  • Company-paid industry-related training
  • 3% 401K match
  • 7 Paid Holidays throughout the year
  • 40 hours PTO after the 1st year, 80 hours PTO after 2nd year
  • Day off for your birthday!
  • Monthly phone allowance
  • Yearly tech tool allowance
  • Weekly packet of Fitline nutritional supplements
  • Company-paid haircuts

Required Qualifications:

  • Valid driver's license and insurable driving record
  • Must pass background screens & drug test
  • MA electrical license
  • Be able to read blueprints and complete panel changes
  • Be able to stand, kneel, crouch, work in the attic, and climb a ladder

Work Exposer:

  • High risk of electrical shock
  • Extreme weather conditions
  • Excessive precarious conditions