COVID-19 Policy

The spread of coronavirus disease 19 (COVID-19) has all of us greatly concerned in Massachusetts. At Basnett Plumbing, Heating & AC, our top priority is the health and safety of you and your loved ones.

As members of the MetroWest Boston community, our company has established protocols to ensure we're able to help each and everyone of our customers in a safe manner.

Basnett Plumbing, Heating & AC COVID-19 Protocol:

Hours of Operation: Basnett Plumbing, Heating & AC is an essential business and will remain open for normal business hours

Safety: All of our technicians will be wearing new gloves, shoe protectors, and a highly protective mask that filters down to 1 micron. To learn more about our Certified Contactless Technicians and the steps we'll be taking, watch the video below!

Respect Space: We will be asking our customers to give our technicians space to complete their work

To learn more about COVID-19 and steps you can take to strengthen your home against the virus, read our blog.

From our team to yours, stay safe!