Acton, MA

Basnett Plumbing, Heating & AC is proud to provide Massachusetts homeowners with solutions to all of their HVAC needs.

Air Conditioning and Cooling

The experts at Basnett Plumbing, Heating & AC install and service all types of air conditioning systems in Acton, MA.

Whether you are looking to purchase your first air conditioning system or upgrade your current air conditioner to a more efficient unit that can save money on energy bills, we can help you determine what’s right for your needs and budget. If you are happy with your current system, be sure to keep it running at optimal performance with regular air conditioner maintenance. It’s easy to forget your air conditioner needs attention until it’s too late.

Is your air conditioner not running as well as it should? Contact Basnett Plumbing, Heating & AC. We are fully equipped to fix and service any air conditioner problems in the MetroWest Boston area.

Contact us today at 978-431-2906 or request air conditioning service online to schedule a free in-home estimate or to have your air conditioner repaired.

Learn more about air conditioning.

Air Ducts

According to the US Department of Energy, leaky ducts in attics or crawl spaces can account for 18 percent or more of a home’s heating and cooling energy losses. This makes it difficult to keep your house comfortable and can result in higher utility bills.

Some signs you may have leaky ducts include:

  • High summer and winter utility bills
  • Rooms that are difficult to heat and cool
  • Stuffy rooms that never seem to feel comfortable
  • Tangled or kinked flexible ducts in your system

Learn more about how you can detect, prevent, and fix air duct issues with the help of our professionals at Basnett Plumbing, Heating & AC. Find out more about our state-of-the-art Aeroseal duct sealing program and how it can improve energy efficiency throughout your home.

Contact us at 978-431-2906 or request air duct service online today.

Learn more about air ducts.

Drain Services

Many of the problems people have with their drains can be traced back to the day the system was installed. A subpar drain system installation can give rise to major issues down the road.

Trust your plumbing experts at Basnett Plumbing, Heating & AC to properly service the drains in your home. Our team of professionals has been installing and repairing drains in the MetroWest Boston area for over 30 years. Whether you need a new drain installation or require drain repair services, you can depend on us to keep your plumbing system running right.

Contact us at 978-431-2906 or request drain services online today.

Learn more about drain services.

ERVs and HRVs

An airtight home makes it difficult to keep your home adequately ventilated. Our solution is an energy recovery ventilator (ERV) that can precondition fresh air coming into your home while venting out the old, stale air. An ERV system can increase your indoor comfort by keeping the air in your home fresh throughout the year. It also takes some of the strain off your HVAC system, potentially saving it from excessive wear and tear that may otherwise develop.

A heat recovery ventilator (HRV) removes heat from the indoor air as it passes through and transfers it to the crisp outdoor air coming into your home. You can enjoy a constant influx of fresh air without paying more to maintain a comfortable indoor temperature year-round.

Contact us at 978-431-2906 or request ERV or HRV services online today.

Learn more about ERV and HRV services.

Furnaces and Heating

Basnett Plumbing, Heating & AC technicians are experienced with heating and furnace systems in Acton, MA.

Are you looking to purchase a new furnace or upgrade your current heating system to run more efficiently? We can determine which furnace is right for your home.

When was the last time you had your furnace checked? Furnace maintenance is easy to forget until you discover your furnace has stopped working properly and your home isn’t as comfortable as it should be. Contact Basnett Plumbing, Heating & AC and request an appointment to have us check and service your furnace.

Has your furnace stopped working properly? Basnett Plumbing, Heating & AC is equipped to take care of any furnace service repair you need in Acton, MA. Contact us today at 978-431-2906 or request furnace service online to schedule a free in-home estimate or to have your furnace repaired.

Learn more about heating.

Heat Pumps

Basnett Plumbing, Heating & AC has years of experience installing and maintaining heat pumps in Acton, MA.

Heat pumps are a smart choice when it comes to your home’s comfort. They can be more energy efficient than traditional heating and cooling systems and can bring your energy bills down. As with any other aspect of HVAC systems, heat pump maintenance is an important way to keep your system running optimally. Don’t wait until something isn’t working properly to have your heat pump checked.

Is your heat pump not working as well as it should? Basnett Plumbing, Heating & AC has the technicians and experience needed to get your heat pump back in working order in Acton, MA. Contact us today at 978-431-2906 or request heat pump service online to schedule a free in-home estimate or to have your heat pump repaired.

Learn more about heat pumps.

Home Automation

We rely on technology for our comfort and security. But there’s also the convenience factor: imagine being at work and adjusting your home thermostat via your smartphone.

Home automation is the process of connecting different systems in your home to a central hub or platform. A more complex platform creates a smarter home. It is one of the fastest-growing industries in the United States.

Our knowledgeable professionals at Basnett Plumbing, Heating & AC can install a home automation system that works for you. Contact us today at 978-431-2906 or request home automation services online to learn more about this exciting technology.

Learn more about home automation.

Humidifiers and Dehumidifiers

The comfort of your home not only depends on the air temperature but also the amount of moisture in the air.

Cold weather typically means dry, uncomfortable air. Dry air can cause respiratory problems as well as damage wood furniture. Whole-house humidifiers emit water vapor to increase the humidity in your home.

On the other hand, hot weather can mean thick, humid air. This can lead to condensation on your windows, mold spots on walls or ceilings, and blistering paint or peeling wallpaper, just to list a few issues. A whole-house dehumidifier removes excess moisture from the air in your home.

Improve your indoor air quality, as well as positively impact the overall health of your family and the health of your home. Controlling the humidity in your home will help protect not only your respiratory system but also your wood floors, furniture, and artwork.

Let our professionals at Basnett Plumbing, Heating & AC help you decide what’s best for your home. Call us at 978-431-2906 or request service online today.

Learn more about whole-house humidifiers and whole-house dehumidifiers.

Indoor Air Quality

A well-insulated home can help with your energy bills by keeping a constant temperature, but that also leads to the same air being recycled through your home each time you run your air conditioner or furnace. Be sure you have proper filtration in place to prevent allergens and bacteria from circulating through your air.

Basnett Plumbing, Heating & AC can help you breathe easier. Call us today at 978-431-2906, and we can put together a plan for your home.

Learn more about indoor air quality.


At Basnett Plumbing, Heating & AC, we put you and your home first. Our expert plumbers get the job done. Whether it’s your toilet, sink, bathtub or shower, new construction, or a kitchen or bathroom remodel, we are here for you. From outside to inside, basements to attics, our plumbers are the very best.

So if you have old pipes or need new ones, call us at 978-431-2906 today for an estimate or request plumbing service online.

Learn more about plumbing.

Radiant Floor Heating

This energy-efficient system is a popular choice with retrofits and new construction projects in Massachusetts because of the benefits it offers. Radiant floor heating is practically noise-free and easy to maintain. Unlike a forced-air system, it does not stir up dust or other particles while distributing heat through ducts and vents.

Our highly trained and experienced professionals at Basnett Plumbing, Heating & AC thoroughly understand the appeal of radiant floor heat and the warmth it can add to your home in the MetroWest Boston area.

Learn more about radiant floor heating and how it can add warmth to your home. Call us at 978-431-2906 today for an estimate or request radiant floor heating services online.

Learn more about radiant floor heating.

Sump Pumps

Sump pumps work to remove water that accumulates in your basement. The pump connects to your main drainage system, or it may simply direct the water into a subsidiary drain that travels away and downhill from your home.

Our team at Basnett Plumbing, Heating & AC are experts at installing, repairing, and maintaining sump pump systems. Ignoring water that starts pooling in your basement can lead to health problems—and even home structural issues.

Learn more about sump pumps and how they can keep your MetroWest Boston basement dry. Call us at 978-431-2906 today for an estimate or request sump pump services online.

Learn more about sump pumps.

Water Heaters

Basnett Plumbing, Heating & AC is happy to offer our Acton, MA, customers two options when it comes to water heaters.

Many people are familiar with the traditional tank water heater. It works by storing water in a tank and keeping it heated to a preset temperature.

With a tankless water heater, there is no tank to store water. Instead, water is heated when you need it. Let the water heater professionals at Basnett Plumbing, Heating & AC help you determine which type of water heater is best for your situation.

Learn more about water heaters.

Zone Control Systems

A zone control system allows you to directly control the heating and cooling simultaneously in different parts of your Massachusetts home. This system allows you to maximize your home comfort and efficiency by specifying separate temperatures for individual rooms or areas.

The two biggest benefits to this system, aside from your comfort, are energy efficiency and cost savings. Count on your experts at Basnett Plumbing, Heating & AC to install the perfect zone control system for your MetroWest Boston home. Keeping you comfortable is our business.

Learn more about zone control systems and how they can help lower your utility bills. Call us at 978-431-2906 today for an estimate or request zone control system services online.

Learn more about zone control systems.

Ductless Mini-Split Installation in Acton, MA 01720

“Jon and Mike did an outstanding job installing a new heat pump/minisplit system in our home. Their work was consistently expert and meticulous, and the end result was excellent in all respects. They were always on time, kept to the original schedule, cleaned up carefully at day's end, and explained everything to us and answered all of our questions. We're very pleased with the finished job and grateful to Jon and Mike for the care and expertise with which they made this important improvement to our home. Thank you!”

- Doug C.

Gas Pipe Replacement in Acton, MA 01720

“Jon K led the team and replaced my gas pipes in the house. They showed up punctually and demonstrated great craftsmanship. The pipe runs through places that are really hard to reach, he managed to connect and replace them neatly. During the work, he patiently explains the next steps. When he is done, everything is clean and tidy. Great work. Highly recommended.

This is my 2nd project with Basnett, the first project, replacing the hot-water tank, also went extremely well. I would recommend Basnett to anyone who asks.”

- sean m.

Plumbing Replacement in Acton, MA 01720

“Wayne was very knowledgeable, courteous, and friendly. He replaced our kitchen sink effluent plumbing, including garbage disposal…excellent quality job. He's welcome back for any future work that might arise.”

- Michael A.

Plumbing Installation in Acton, MA 01720

“Phinias did a great job. I was very pleased with his professionalism and the quality of service I received. Thank you for excellent work! The water line installation allowed me to receive ice from my refrigerator 🧊”

- Jennifer D.

Gas Furnace Installation in Acton, MA 01720

“Paul and his assistant DE were on time, polite, and very conscientious. Paul took the time to listen to my questions and provided clear responses. They did a great job cleaning up after the install. The new system looks great on the wall and is working great.”

- Erik S.

Plumbing Maintenance in Acton, MA 01720

“I would give Wayne top grades across the board. He was professional and thorough. He was considerate in protecting the job site and surrounding area. The finished product looked great, and I appreciated his thorough safety and maintenance checklist which resulted in adding two needed installations to the job… which could have been trouble down the line if neglected… a new pressure reduction valve and a new shutoff valve for the on-board humidifier.”

Boiler Installation in Acton, MA 01720

“The boiler team arrived with a new boiler to install after my current boiler began to leak. Three members worked continuously since they had to maintain heat before leaving. Paul kept me informed at every stage and answered all my questions. They took no breaks the first day as they had to remove and disassemble the old boiler and replace it with the new one. The new boiler was up and working by 4 PM day one. They returned the next morning even in midst of a snowstorm of 7 inches. They finalized the setup, photographed each stage for the permit inspection. They completed the work in mid-afternoon, gave me a debriefing and what to expect with the Pearl assessment and the town fire inspection. They cleaned everything and loaded the original boiler. I helped them out on the slippery driveway by lending them salt to liberate the truck holding the old 400 pound boiler. It is now dry and warm in the boiler room.”

- William T.

Plumbing Repair in Acton, MA 01720

“Excellent service! Technician was on time, professional, diagnosed the plumbing issue and made the necessary repairs quickly and left the work area spotless. No more leaky pipes! Very happy with the whole experience. Thank you!”

- Genia W.

Heat Pump Installation in Acton, MA 01720

“We recently had a heat pump installed by Paul after Jake’s initial inspection, and it was a top-notch experience! Jake was extremely knowledgeable & very easy to communicate with over email/phone as we decided what kind of an HVAC system to move forward with. Paul showed up on time to begin the installation, was easily able to answer any questions we had about the setup. Since the installation, our system has been functioning quite well, and passed all required post-install town inspections with ease! We would definitely recommend Basnett highly to any of our friends!”

- Alex N.

Need Service in Acton, MA?

Contact the experts at Basnett Plumbing, Heating & AC.

Call us at 978-431-2906!