Littleton, MA

Basnett Plumbing, Heating, AC & Electrical is proud to provide Massachusetts homeowners with solutions to all of their HVAC needs.

Air Conditioning and Cooling

The experts at Basnett Plumbing, Heating, AC & Electrical install and service all types of air conditioning systems in Littleton, MA.

Whether you are looking to purchase your first air conditioning system or upgrade your current air conditioner to a more efficient unit that can save money on energy bills, we can help you determine what’s right for your needs and budget. If you are happy with your current system, be sure to keep it running at optimal performance with regular air conditioner maintenance. It’s easy to forget your air conditioner needs attention until it’s too late.

Is your air conditioner not running as well as it should? Contact Basnett Plumbing, Heating, AC & Electrical. We are fully equipped to fix and service any air conditioner problems in the MetroWest Boston area.

Contact us today at 978-431-2906 or request air conditioning service online to schedule an in-home estimate or to have your air conditioner repaired.

Learn more about air conditioning.

Air Ducts

According to the US Department of Energy, leaky ducts in attics or crawl spaces can account for 18 percent or more of a home’s heating and cooling energy losses. This makes it difficult to keep your house comfortable and can result in higher utility bills.

Some signs you may have leaky ducts include:

  • High summer and winter utility bills
  • Rooms that are difficult to heat and cool
  • Stuffy rooms that never seem to feel comfortable
  • Tangled or kinked flexible ducts in your system

Learn more about how you can detect, prevent, and fix air duct issues with the help of our professionals at Basnett Plumbing, Heating, AC & Electrical. Find out more about our state-of-the-art Aeroseal duct sealing program and how it can improve energy efficiency throughout your home.

Contact us at 978-431-2906 or request air duct service online today.

Learn more about air ducts.

Drain Services

Many of the problems people have with their drains can be traced back to the day the system was installed. A subpar drain system installation can give rise to major issues down the road.

Trust your plumbing experts at Basnett Plumbing, Heating, AC & Electrical to properly service the drains in your home. Our team of professionals has been installing and repairing drains in the MetroWest Boston area for over 30 years. Whether you need a new drain installation or require drain repair services, you can depend on us to keep your plumbing system running right.

Contact us at 978-431-2906 or request drain services online today.

Learn more about drain services.

ERVs and HRVs

An airtight home makes it difficult to keep your home adequately ventilated. Our solution is an energy recovery ventilator (ERV) that can precondition fresh air coming into your home while venting out the old, stale air. An ERV system can increase your indoor comfort by keeping the air in your home fresh throughout the year. It also takes some of the strain off your HVAC system, potentially saving it from excessive wear and tear that may otherwise develop.

A heat recovery ventilator (HRV) removes heat from the indoor air as it passes through and transfers it to the crisp outdoor air coming into your home. You can enjoy a constant influx of fresh air without paying more to maintain a comfortable indoor temperature year-round.

Contact us at 978-431-2906 or request ERV or HRV services online today.

Learn more about ERV and HRV services.

Furnaces and Heating

Basnett Plumbing, Heating, AC & Electrical technicians are experienced with heating and furnace systems in Littleton, MA.

Are you looking to purchase a new furnace or upgrade your current heating system to run more efficiently? We can determine which furnace is right for your home.

When was the last time you had your furnace checked? Furnace maintenance is easy to forget until you discover your furnace has stopped working properly and your home isn’t as comfortable as it should be. Contact Basnett Plumbing, Heating, AC & Electrical and request an appointment to have us check and service your furnace.

Has your furnace stopped working properly? Basnett Plumbing, Heating, AC & Electrical is equipped to take care of any furnace service repair you need in Littleton, MA. Contact us today at 978-431-2906 or request furnace service online to schedule an in-home estimate or to have your furnace repaired.

Learn more about heating.

Heat Pumps

Basnett Plumbing, Heating, AC & Electrical has years of experience installing and maintaining heat pumps in Littleton, MA.

Heat pumps are a smart choice when it comes to your home’s comfort. They can be more energy efficient than traditional heating and cooling systems and can bring your energy bills down. As with any other aspect of HVAC systems, heat pump maintenance is an important way to keep your system running optimally. Don’t wait until something isn’t working properly to have your heat pump checked.

Is your heat pump not working as well as it should? Basnett Plumbing, Heating, AC & Electrical has the technicians and experience needed to get your heat pump back in working order in Littleton, MA. Contact us today at 978-431-2906 or request heat pump service online to schedule an in-home estimate or to have your heat pump repaired.

Learn more about heat pumps.

Humidifiers and Dehumidifiers

The comfort of your home not only depends on the air temperature but also the amount of moisture in the air.

Cold weather typically means dry, uncomfortable air. Dry air can cause respiratory problems as well as damage wood furniture. Whole-house humidifiers emit water vapor to increase the humidity in your home.

On the other hand, hot weather can mean thick, humid air. This can lead to condensation on your windows, mold spots on walls or ceilings, and blistering paint or peeling wallpaper, just to list a few issues. A whole-house dehumidifier removes excess moisture from the air in your home.

Improve your indoor air quality, as well as positively impact the overall health of your family and the health of your home. Controlling the humidity in your home will help protect not only your respiratory system but also your wood floors, furniture, and artwork.

Let our professionals at Basnett Plumbing, Heating, AC & Electrical help you decide what’s best for your home. Call us at 978-431-2906 or request service online today.

Learn more about whole-house humidifiers and whole-house dehumidifiers.

Indoor Air Quality

A well-insulated home can help with your energy bills by keeping a constant temperature, but that also leads to the same air being recycled through your home each time you run your air conditioner or furnace. Be sure you have proper filtration in place to prevent allergens and bacteria from circulating through your air.

Basnett Plumbing, Heating, AC & Electrical can help you breathe easier. Call us today at 978-431-2906, and we can put together a plan for your home.

Learn more about indoor air quality.


At Basnett Plumbing, Heating, AC & Electrical, we put you and your home first. Our expert plumbers get the job done. Whether it’s your toilet, sink, bathtub or shower, new construction, or a kitchen or bathroom remodel, we are here for you. From outside to inside, basements to attics, our plumbers are the very best.

So if you have old pipes or need new ones, call us at 978-431-2906 today for an estimate or request plumbing service online.

Learn more about plumbing.

Radiant Floor Heating

This energy-efficient system is a popular choice with retrofits and new construction projects in Massachusetts because of the benefits it offers. Radiant floor heating is practically noise-free and easy to maintain. Unlike a forced-air system, it does not stir up dust or other particles while distributing heat through ducts and vents.

Our highly trained and experienced professionals at Basnett Plumbing, Heating, AC & Electrical thoroughly understand the appeal of radiant floor heat and the warmth it can add to your home in the MetroWest Boston area.

Learn more about radiant floor heating and how it can add warmth to your home. Call us at 978-431-2906 today for an estimate or request radiant floor heating services online.

Learn more about radiant floor heating.

Sump Pumps

Sump pumps work to remove water that accumulates in your basement. The pump connects to your main drainage system, or it may simply direct the water into a subsidiary drain that travels away and downhill from your home.

Our team at Basnett Plumbing, Heating, AC & Electrical are experts at installing, repairing, and maintaining sump pump systems. Ignoring water that starts pooling in your basement can lead to health problems—and even home structural issues.

Learn more about sump pumps and how they can keep your MetroWest Boston basement dry. Call us at 978-431-2906 today for an estimate or request sump pump services online.

Learn more about sump pumps.

Water Heaters

Basnett Plumbing, Heating, AC & Electrical is happy to offer our Littleton, MA, customers two options when it comes to water heaters.

Many people are familiar with the traditional tank water heater. It works by storing water in a tank and keeping it heated to a preset temperature.

With a tankless water heater, there is no tank to store water. Instead, water is heated when you need it. Let the water heater professionals at Basnett Plumbing, Heating, AC & Electrical help you determine which type of water heater is best for your situation.

Learn more about water heaters.

Zone Control Systems

A zone control system allows you to directly control the heating and cooling simultaneously in different parts of your Massachusetts home. This system allows you to maximize your home comfort and efficiency by specifying separate temperatures for individual rooms or areas.

The two biggest benefits to this system, aside from your comfort, are energy efficiency and cost savings. Count on your experts at Basnett Plumbing, Heating, AC & Electrical to install the perfect zone control system for your MetroWest Boston home. Keeping you comfortable is our business.

Learn more about zone control systems and how they can help lower your utility bills. Call us at 978-431-2906 today for an estimate or request zone control system services online.

Learn more about zone control systems.

Ductless Mini-Split Maintenance in Littleton, MA 01460

“The cleaning of our mini splits has been hugely successful!!!
David is actually sleeping better and is smiling.  I don't think he fully realizes that he is a new person since the units have been cleaned.
Unless you suffer from severe allergies, I don't think anyone can fully appreciate the transformation of having a better breathing environment.

Please let everyone at Basnett know how much we appreciate Matthew.  He is knowledgeable, kind, respectful, professional and just an overall sweetheart.
Thank you Matthew for a job well done!”

- Renee J.

Plumbing Replacement in Littleton, MA 01460

“Aanycia and Wayne were very respectful and professional. They went above and beyond with their service. I would highly recommend Basnett Plumbing and will use them again.”

- Dona C.

Sump Pump Replacement in Littleton, MA, 01460

“We have a sump pump that lives in an 18 inch hole under the steps of our bulkhead, and it has kept our basement dry for 19 years.  But according to the apparently immutable Law of Nature that plumbing emergencies only occur in the evening of a holiday weekend, we discovered that the pump had died (it was preventing us from flipping its circuit breaker into the “On” position) just before the start of Labor Day weekend—and just before the forecast was calling for a solid week of daily thunderstorms.

After the summer drought, the sump pump hole was bone dry, and it didn’t seem likely to me—or the folks at Basnett—that even a week of 1/4” to 1/2” daily rain accumulations would be enough to bring the level of the groundwater up by 18 inches in a week.  So I scheduled the replacement of the pump for Basnett’s first regular (as opposed to emergency) appointment—a week from Labor Day, and a couple of days after the rain was finally expected to stop.

But I forgot to take into account that the reason our sump pump was so important was that we have a spring running under our foundation—from the corner where the sump pump is to the opposite corner where the furnace and water heater are.  And regardless of how much the overall level of the groundwater rises, a significant amount of any new rainfall flows directly into this spring.

So after the first afternoon/evening of heavy thunderstorms, our sump pump hole had filled up to less than 6 inches below the surface of our basement floor.  An even heavier rain storm was forecast for the next afternoon.  It was now clear that without a new sump pump, we not only weren’t going to keep our basement dry until our regular appointment, but we might not make it through the next day.

Unfortunately, “the next day” was Sunday of Labor Day weekend. So I called Basnett back on Saturday evening to see if there was ANY way we could get an emergency appointment to have our pump replaced sometime on Sunday.  And they asked me if 8 AM was OK.

The person who Basnett sent to spend his holiday Sunday morning swapping out our sump pump was Bob DuBuque.  We had, of course, jumped on the 8 AM time slot, but that left barely an hour before my wife and I were supposed to be at choir rehearsal for that morning’s church service—which I had made Basnett aware of.

So the first thing that Bob did that was over and above was to arrive at 7:30 AM (after warning us with a text/email), which allowed him to finish swapping out the sump pump while still allowing us to get to church on time—despite the fact that because the sump pump lives under our bulkhead stairway, replacing it requires removing two of the steps, working from UNDER the stairway, and then replacing the steps after the pump is finished.

Despite the time crunch, Bob was personable and friendly throughout his visit, clearly explaining what needed to be done, and patiently answering all of our questions.

Before he left, Bob informed us that he was a bit concerned about the 7-year-old check valve above the pump.  It had dripped when he first turned on the new pump.  But it had stopped dripping upon further testing, so he hoped it would be OK.  Unfortunately, with the ongoing rain continuously filling the hole with water and the pump running almost continuously to keep the level of the water below our basement floor, the pump shifted slightly inside its hole over the next 24 hours, and the slight angle from vertical that the pump ended up at put a strain on a weak spot in the check valve’s seal—which had presumably caused the original drip when Bob first turned on the new pump.  So while the new pump kept our basement dry for the next 24 hours, by Labor Day evening the check valve was spewing water all over the inside of our bulkhead every time the pump ran.  Which led to my Labor Day evening call to Basnett to see how soon they could get someone here to diagnose and fix this new problem.

So Bob came back, at noon on Tuesday, to once again remove our bulkhead steps, figure out why the pump had shifted, and discover the weak spot in the check valve seal that the shift had worsened.  He installed a new check valve—and charged us only for the cost of the valve, NOT for the second emergency visit. And last, but not least, when Bob reassembled our bulkhead steps for the second time, he used special cement screws that would anchor the steps to the sides of the bulkhead, thus rendering them significantly more steady than the wobbly state they had been in when he first arrived.

My wife and I have lived in our house for 32 years, and for most of that time, we had our “regular plumber”, on whom we relied for most of the many plumbing issues that a 60-year-old house accumulates in that number of years.  But on the occasions when our plumber couldn’t make it in time when we had an emergency, we had always called Basnett.  Their prices were higher—particularly for emergencies—but they were rock solid reliable, NEVER failing to send us help when no one else could, and they invariably did good, durable work.

But our long-term plumber retired during COVID, and we decided to use our need this summer to replace our water heater (and the leaking expansion tank over it) to put out bids to four area plumbers—looking not just for someone to replace our water heater, but for someone to be our new “regular plumber”.  Basnett was the only one of the four with whom we had previously done business. Their prices are high—though not the highest of the four.  But we had experience of their reliability—which was further put to the test by both our evacuation pump and our sump pump failing during the time we were putting out bids for the water heater—both of which we turned to Basnett to help us with.  In the end, our experiences with Basnett’s handling of our two summer emergencies clinched our decision to make Basnett our new “regular plumbers”.

In fact, the last thing Bob did for us during his first visit was to recheck the original estimate we had received for the water heater and expansion tank when Phinias Muchirahondo and Wayne Lambert came to replace our failed evacuation pump last spring. That initial estimate had expired while I was seeking estimates from the other three local plumbing companies for comparison.  Bob’s re-estimation of that job was as thorough—and again accompanied by a patient answering of all our questions—as his work on the sump pump had been.  And Phinias is coming tomorrow to install the water heater and expansion tank.

Meanwhile, thanks to Bob, we now have years to come of not having to worry about our basement flooding…  Except when the storm kills the power.  Hmmm… Bob mentioned that Basnett was considering getting into the business of installing generators—and they have their own electrician to work with the plumber to install it. Maybe that will be NEXT summer’s project…”

- Carl B.

Air Conditioning Repair in Littleton, MA 01460

“Extremely nice guys, very professional and friendly. They are thorough and do a comprehensive job. I love that they let you know who is coming to the house before they arrive too! They were out 2 weeks ago for the same issue, and the 2nd time they never charged me a cent, which was very much appreciated. Very, very professional and real; we wouldn’t use anyone else! Taylor was professional, and very informative every step of the process.”

- Cara F.

Electrical Repair in Littleton, MA 01460

“Mike and Dan both were so patient, kind and polite!”

- Marjorie N.

Water Heater Repair in Littleton, MA 01460

“Zach was great. Very kind and did a great job. No mess left behind.”

- Kathleen S.

Heat Pump Repair in Littleton, MA 01460

“Phinias is such a wonderful person. All your people are the same; very good at what they do and very respectful. Thank you very much, I now have heat!”

- Aubrey B.

Plumbing Repair in Littleton, MA 01460

“Phinias was not only incredibly courteous and professional but incredibly knowledgeable and I’m thrilled he was so quick to diagnose and share the issue with me. Thank you!”

- Brian H.

Plumbing Repair in Littleton, MA 01460

“Leonel was great as usual”

- Doug S.

Plumbing Repair in Littleton, MA 01460

“Phinias was great! Not only was he very knowledgeable, but he was very accommodating about a challenging repair situation. Very much appreciated! Our water is back on after two days without it, just in time for a cold spell that could have burst other pipes if the problem wasn’t fixed.”

- Linda S.

Need Service in Littleton, MA?

Contact the experts at Basnett Plumbing, Heating, AC & Electrical.

Call us at 978-431-2906!