Service Technician

Wayne Lambert is a service technician at Basnett Plumbing, Heating & AC. Wayne is also the company’s head master plumber. He has been at Basnett Plumbing, Heating & AC for over 10 years and has been in the plumbing industry for over 30 years. Wayne has several certifications in carbon monoxide, oil burning, along with receiving a master sheet metals license. While away from work, he enjoys sitting on the beach and rooting for his favorite Boston sports teams. Wayne’s favorite quote is, “If it takes less than five minutes to do, do it immediately. You’ll never change your life until you change something you do daily. The secret of your success is found in your daily routine.” While on the job, Wayne keeps this motto in mind. He is motivated by getting the job right the first time to ensure the customer is happy.

Water Heater Replacement in Harvard, MA 01451

“Wayne went out today and replaced our water heater. He was very polite and courteous!”

- Margaret G.

Plumbing Installation in Maynard, MA 01775

“This is the fourth time that Wayne has provided plumbing services at my home. He is polite and professional. I appreciate that he always protects my floors, using tarps and a rug and also wears shoe coverings. Wayne is happy to work with me to assure my satisfaction. The office staff is also fantastic as they quickly respond to e-mails and keep me updated on arrival dates and time by sending me a reminder.”

- Paulette B.

Plumbing Maintenance in Westford, MA 01886

“Wayne was excellent! Professional, personable, and knowledgeable.”

- Brian S.
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