Service Technician

Wayne Lambert is a service technician at Basnett Plumbing, Heating & AC. Wayne is also the company’s head master plumber. He has been at Basnett Plumbing, Heating & AC for 8 years and has been in the plumbing industry for over 29 years. Wayne has several certifications in carbon monoxide, oil burning, along with receiving a master sheet metals license. While away from work, he enjoys sitting on the beach and rooting for his favorite Boston sports teams. Wayne’s favorite quote is, “If it takes less than five minutes to do, do it immediately. You’ll never change your life until you change something you do daily. The secret of your success is found in your daily routine.” While on the job, Wayne keeps this motto in mind. He is motivated by getting the job right the first time to ensure the customer is happy.

Dressed for Safety & Very Respectful of Me

The plumber was on time, fixed issue with upstairs old toilet, & explained problems & solution. He was dressed for safety & very respectful of me. I am a senior & he made sure to wear a mask, gloves, & shoe coverings. I was so relieved he came. And their office manager is the best, called first to tell me he was going to be a little early.

– Cynthia T.

I Only use Basnett

WOW, I called with a problem of sediment in my water, toilet, shower, washing machine…call in the afternoon and Wayne was out to my house the next morning. He was great, explained the problem, fixed it. His job was neat and tidy. I only use Basnett.

He Solved the Issue Quickly

The technician Wayne was great. He solved the issue quickly.

-Sue M.

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