We were having problems with our AC and had used another company to evaluate the problem. They said that we needed to replace the entire system at a cost of $7,000.00. That’s when we call Basnett for a second opinion. I spoke with Nancy who was very professional and knowledgeable and set up our appointment.
It took less than an hour for their technician Wayne to discover the problem and fix it without having to replace the entire unit for a fraction of what proposed by the other company. I was totally impressed and will recommend to anyone who is in need of services that they provide.