Testimonials – Air Conditioning Articles

Air Conditioner Repair in Ayer, MA 01432

July 20, 2022

“I couldn’t leave a review with my phone, so I came to the website. I have had service performed by Leo, 2x. Both times he was phenomenal! He explained everything he was going to do to repair the issue, etc. He is very pleasant and very good at what he does. Thank you”

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Air Conditioner Maintenance in Sudbury, MA 01776

June 30, 2022

“Leonel did a great job!”

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Air Conditioner Installation in Stow, MA 01775

June 23, 2022

“Zachary was most professional as was his apprentice. The work that was done was on time extremely neat and absolutely no issues. Zachary answered all my questions and was a pleasure to meet.”

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Air Conditioner Repair in Maynard, MA 01754

June 21, 2022

“Zach and Aanycia are great workers. It is one of the best customer service experiences I have ever had. Both these folks were polite, professional and knowledgeable. They are wonderful representatives for your company.”

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Air Conditioner Maintenance in Harvard, MA 01467

June 17, 2022

“Leo was great! Very professional young man.”

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Air Conditioner Maintenance in Concord, MA 01742

June 17, 2022

“Phinias did a great job and was really friendly and kind! Made the whole experience very customer friendly.”

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Air Conditioner Repair in Lincoln, MA 01773

June 16, 2022

“Leonel is very competent and works very hard to solve the problem. In addition, he is a very caring individual.”

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Air Conditioner Maintenance in Westford, MA 01886

May 18, 2022

“Phinias did a wonderful job, as he always does.”

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Air Conditioner Maintenance in Acton, MA 01720

May 17, 2022

“Leo serviced our home and was great!”

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Air Conditioner Repair in Groton, MA 01450

May 16, 2022

“Phinias was here to service our AC and he was courteous, professional, efficient, knowledgeable, and effective.”

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Air Conditioner Maintenance in Lancaster, MA 01434

April 1, 2022

“Phinias was wonderful, checked everything and explained it all to me. I would give him an A plus.”

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Air Conditioner Maintenance, Lunenburg, MA 01462

March 10, 2022

“Excellent service, on-time, courteous, knowledgeable, and efficient”

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Air Conditioner and Gas Furnace Replacement in Lincoln, MA 01731

January 6, 2022

“Zachary is an experienced and informed technician. He explained everything clearly and took the time needed to check the problem.”

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HVAC Maintenance in Acton, MA 01720

December 16, 2021

“Phinias did a great job!”

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HVAC Maintenance in Acton, MA 01720

December 15, 2021

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Air Conditioner Installation in Groton, MA 01450-1034

August 19, 2021

“We are very happy with the installation of a central air conditioner. John worked with us to optimize the placement of the equipment. It was installed quickly so we could enjoy the cool air as soon as possible!”

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Air Conditioner Maintenance in Westford, MA 01886

August 3, 2021

“It says something significant when you’re thrilled to see that a person who serviced your system previously has climbed out of the truck for your system maintenance appointment. Leo was that guy this week for us. His work is thorough, technically competent, trustworthy, and efficient. He adds to that excellent communication about the service, gracious…

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Air Conditioner Maintenance in Harvard, MA 01451

August 3, 2021

“5 Star”

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Air Conditioner Installation in Lincoln, MA 01773

July 27, 2021

“Zack and Derek did a good job. John reviewed their work and we agreed to review a couple of issues.”

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Air Conditioner Repair in Belmont, MA 02478

July 7, 2021

“Zach did an excellent job with his team mate in exchanging our faulty, original equipment AC lines with high quality "Streamline" AC lines for our two inverters. Everything was done within less than one day and the system was up and running again. On top of that Zach and his colleague communicated very effectively with…

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Air Conditioner Installation in Ayer, MA 01432

June 21, 2021

“John did a fantastic job. The air conditioner is working great. Really knows his job. Excellent employee.”

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Air Conditioning & Heat Replacement in Lincoln, MA 01731

May 18, 2021

“Replaced central air conditioning system and other related work.”

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Air Conditioner Installation in Littleton, MA 01460

May 11, 2021

“Responded quickly, kept me informed, & finished the project on time. Great service.”

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Excellent Service

July 17, 2020

Paul did a great job installing 3 mini-splits in my house. Excellent service & walked through all possible placement options. Very good service! – Conor S.

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Great Experience From Start to Finish

July 8, 2020

We had mini split ac units installed in our home. We had a great experience from start to finish. John came out to our home & assessed the best possible locations for each unit and discussed how the units would be installed. Nancy was extremely helpful with paperwork, heat loan, etc. I felt like we…

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The Team That Installed our A/C was Extremely Professional

June 17, 2020

The team that installed our A/C was extremely professional, knowledgeable, and really nice to interact with. We’re really happy with both the hands-on sales process as well as the amazing installation team. Highly recommend Basnett!

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Professional and Knowledgeable

March 12, 2020

Professional and knowledgeable… Paul Bilodeau patiently took the time to carry portable AC unit around the room so I could try it in different spaces. Then ended up asking to have it installed in the first option. Provided excellent education on changing filters and the use of the remote. I booked an appointment with the…

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