Testimonials – Ductless Articles
“Samuel and Josh are great team from Basnett installing our mini split. We like to recognize their strong work ethic and excellent communication skills. We can’t wait to see the finished product. Looking forward to enjoy the cool air come summer time.”
Continue Reading“The cleaning of our mini splits has been hugely successful!!! David is actually sleeping better and is smiling. I don't think he fully realizes that he is a new person since the units have been cleaned. Unless you suffer from severe allergies, I don't think anyone can fully appreciate the transformation of having a better…
Continue Reading“Jay came out to inspect my mini-split outdoor units because one had iced up yesterday. He explained what caused the issue. Was very thorough. I am very impressed with this company from the initial serivce call to Jay's visit. I look forward to doing business with them. I really like their "one stop shop" for…
Continue Reading“He did great, excellent service all around!”
Continue Reading“The whole process of scheduling and receiving service from Bassett was perfect! Excellent customer service when we scheduled the service and with all the reminder texts/emails, and then service from Bob on our mini-Split and tankless water heater was great. Bob could have not been more efficient, friendlier or professional, and even stayed extra time…
Continue Reading“Jon and Mike did an outstanding job installing a new heat pump/minisplit system in our home. Their work was consistently expert and meticulous, and the end result was excellent in all respects. They were always on time, kept to the original schedule, cleaned up carefully at day's end, and explained everything to us and answered…
Continue ReadingPaul did a great job installing 3 mini-splits in my house. Excellent service & walked through all possible placement options. Very good service! – Conor S.
Continue ReadingWe had mini split ac units installed in our home. We had a great experience from start to finish. John came out to our home & assessed the best possible locations for each unit and discussed how the units would be installed. Nancy was extremely helpful with paperwork, heat loan, etc. I felt like we…
Continue Reading