Testimonials – Heat Pumps Articles

Heat Pump Installation in Bolton, MA 01740

May 9, 2022

“Zach and Mike installed a new forced air heating and air conditioning system this past February. They were very professional, careful not to damage our existing home, and didn't complain about the awkward spaces they had to work in. We are so pleased with the end result and look forward to enjoying air conditioning this…

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Heat Pump Repair in Littleton, MA 01460

March 17, 2022

“Phinias is such a wonderful person. All your people are the same; very good at what they do and very respectful. Thank you very much, I now have heat!”

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Heat Pump Maintenance in Marlborough, MA 01752

February 23, 2022

“Phinias was terrific. Explained about the memberships without being pushy. Told me what was done and why. Overall a great experience with your company!”

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Heat Pump Installation in Concord, MA 01742

January 27, 2022

“Everyone from Basnett who worked in my house was professional, thorough, and helpful. At the beginning, there was a question about how the switch from the heat pump to the backup heating would happen to accommodate the multiple zones in my house. Zach was determined to find a solution with the smallest chance for problems…

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Heat Pump Repair in Groton, MA 01450

January 25, 2022

“Phinias did a great job. This is the second time he has been to our home. He was very informative and took the time to explain the problem and what to do in the future. A very nice guy”

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Heat Pump Maintenance in Concord, MA 01742

January 17, 2022

“Leo did a great job!”

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Heat Pump Installation in Concord, MA 01742

November 11, 2021

“Jon and his partner Sam were very professional over the several days it took to install the heat pump system with four mini-splits. They were reliable, polite and responsive. They came on time each day, kept me apprised on the status of the job as they went along, and answered any questions I had. I…

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Heat Pump Installation in Andover, MA 01810

September 16, 2021

“We really enjoyed working with Zach, Matt, Mike, Tyler, Santiago, Jake, John, Paul, and Nancy. Everyone works well as a team, and was respectful of us and of each other. It was a pleasure having them around.”

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Heat Pump Installation in Concord, MA 01742

May 28, 2021

“We had a great experience working with Basnett Plumbing Heating & AC to install heat pumps / mini-splits in our home and in-law apartment. Their staff helped us choose the correct equipment for our complicated situation via email and phone and then handled all the paperwork required for us to get an energy efficiency rebate…

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Heat Pump Installation in Acton, MA 01720

October 1, 2020

“We recently had a heat pump installed by Paul after Jake’s initial inspection, and it was a top-notch experience! Jake was extremely knowledgeable & very easy to communicate with over email/phone as we decided what kind of an HVAC system to move forward with. Paul showed up on time to begin the installation, was easily…

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