These guys installed the home heating system in our house for the previous. We've been using them since for maintenance and recently had to call them to repair a leaking water drain valve. They are always on-time and friendly.

- Kelly S

I was impressed with the owner, Rob Basnett, when he arrived at my house, I never felt he was trying to oversell me. He was the only one of the companies that actually crunched the numbers and measured the room sizes and total square footage of my home.

- John P

I have used Basnett Plumbing and Heating about a year and half ago for a plumbing work. They were very good. They were very professional. They have a market price. I had no problems with them.

- John C

Installed the booster pump and explained each step. Fast clean job.

- M Tamaskar

They installed a new toilet and water heater, and put in a gas insert for the fireplace and repaired our bath tub. They are friendly, professional and responsive. We have used them on numerous occasions and recommend them to anyone.

- James B

Great experience from start to finish. I had quotes from 5 companies but this one was the far the most customer friendly.

- Adelina P.

It doesn't get better than this!! Thanks a million

- Customer from Acton, MA

Overall great job. Quote could have been more detailed. Arrived when you said and finished the job in 1 day. Everything works and the job site is clean.

- Customer from Ayer, MA

Fantastic professionals. Smart, dedicated, efficient, tidy. Always there in a pinch. As good as they come.

- Susan G

They are friendly, professional and responsive. We have used them on numerous occasions and recommend them to anyone.

- James B

There are no better plumbers then you guys. You are the best

- Customer from Still River, MA

Fantastic service from Kevin. We will definitely recommend your company.

- Robert P.

I'll continue to recommend you on the Maynard mom's yahoo group!

- Customer from Maynard, MA

Awesome, honest, efficient, local and very professional.

- Susan C

Great! We dealt with LOTS of plumbers trying to figure this out, and Basnett was helpful, informative, prompt and financially on-target!

- Customer from Tyngsboro, MA

So happy with every service call over the years and, I never have to clean up after you’re done.

- Becky M J

Basnett has always demonstrated extreme professionalism, competence, understanding and a unique sense of fairness. It is a refreshing change from so many other contractors.

- Customer from Bolton, MA

Was very happy with the quick and professional response. Also, was pleased with how clean the crew was able to keep the place when removing the old water heater.

- Customer from Westford, MA

Recharge/clean 2 central air systems. They arrived several minutes early, the technicians were very professional, and explained everything they were going to do. They were very neat and did a great job, I highly recommend them.

- David S

Every experience in the past 3-4 years with Basnett has been excellent.

- Steve T.

Excellent service, as always

- Customer from Concord, MA

The appt was scheduled for 1:00PM, they arrived several minutes early. The technicians were very professional. They were very neat. They did a great job, I would recommend them highly.

- David S

Ductless Heat Installed in Porch: Warm and toasty . Couldn't be happier, it is like we added a play room onto the house.

- Joe C.