Fantastic service from Kevin. We will definitely recommend your company.

- Robert P.

Every experience in the past 3-4 years with Basnett has been excellent.

- Steve T.

Basnett has always demonstrated extreme professionalism, competence, understanding and a unique sense of fairness. It is a refreshing change from so many other contractors.

- Customer from Bolton, MA

Basnett did our heating system. They were punctual and professional. I would recommend them.

- Customer, Harvard, MA

It doesn't get better than this!! Thanks a million

- Customer from Acton, MA

So happy with every service call over the years and, I never have to clean up after you’re done.

- Becky M J

Great! We dealt with LOTS of plumbers trying to figure this out, and Basnett was helpful, informative, prompt and financially on-target!

- Customer from Tyngsboro, MA

I was impressed with the owner, Rob Basnett, when he arrived at my house, I never felt he was trying to oversell me. He was the only one of the companies that actually crunched the numbers and measured the room sizes and total square footage of my home.

- John P

Was very happy with the quick and professional response. Also, was pleased with how clean the crew was able to keep the place when removing the old water heater.

- Customer from Westford, MA

I'll continue to recommend you on the Maynard mom's yahoo group!

- Customer from Maynard, MA

The appt was scheduled for 1:00PM, they arrived several minutes early. The technicians were very professional. They were very neat. They did a great job, I would recommend them highly.

- David S

I have used Basnett Plumbing and Heating about a year and half ago for a plumbing work. They were very good. They were very professional. They have a market price. I had no problems with them.

- John C

We had a leak in our boiler and you came out to our home immediately to fix it and we are very thankful.

- Customer, Acton, MA

The air conditioning is awesome! We’re wondering why we didn't do this sooner! Mike and the rest of the guys were great.

- Customer, Lunenburg, MA

They are friendly, professional and responsive. We have used them on numerous occasions and recommend them to anyone.

- James B

Fantastic professionals. Smart, dedicated, efficient, tidy. Always there in a pinch. As good as they come.

- Susan G

There are no better plumbers then you guys. You are the best

- Customer from Still River, MA

They installed a new toilet and water heater, and put in a gas insert for the fireplace and repaired our bath tub. They are friendly, professional and responsive. We have used them on numerous occasions and recommend them to anyone.

- James B

Installed the booster pump and explained each step. Fast clean job.

- M Tamaskar

Awesome, honest, efficient, local and very professional.

- Susan C

Ductless Heat Installed in Porch: Warm and toasty . Couldn't be happier, it is like we added a play room onto the house.

- Joe C.

These guys installed the home heating system in our house for the previous. We've been using them since for maintenance and recently had to call them to repair a leaking water drain valve. They are always on-time and friendly.

- Kelly S

Recharge/clean 2 central air systems. They arrived several minutes early, the technicians were very professional, and explained everything they were going to do. They were very neat and did a great job, I highly recommend them.

- David S

Great experience from start to finish. I had quotes from 5 companies but this one was the far the most customer friendly.

- Adelina P.

Excellent service, as always

- Customer from Concord, MA

Overall great job. Quote could have been more detailed. Arrived when you said and finished the job in 1 day. Everything works and the job site is clean.

- Customer from Ayer, MA