Consider Something New for Your Heating Installation This Fall

October 14th, 2014

When the day comes to retire the aging and inefficient heating system in your home, your first instinct will be to replace it with a similar type of heater. This makes sense, as you can use the same power source and existing distribution system, such as ductwork, hot water pipes, etc.

But perhaps this fall is the right time to look into a different type of heater. You may be missing out on some tremendous benefits—both in comfort and energy savings—available from other heating systems. For your new heating installation in MetroWest, call Basnett Plumbing & Heating and talk to our experienced professionals. They can tell you about your options for new installation, and then help guide you toward the best choice for your home. You may end up with a similar system to what you had before, but you will at least know that it’s the best of your options.

Electric furnace

Switching from a gas furnace to an electric furnace is a choice to consider if you have worries about safety. Some homeowners decide to change over entirely to electrical power for the home to increase home safety. Electric furnaces are also a less expensive option than gas furnaces.


The modern hot water boiler can achieve high levels of heat while lasting for many years. Boilers also promote better indoor air quality than forced air systems like furnaces and heat pumps because they use the clean power of radiant heating. You do not need a gas connection to enjoy a boiler’s benefits: they also come in electric and oil-burning models.

Heat pumps

A heat pump works excellently as a replacement for a furnace, since it can use the same set of existing ducts. With a heat pump, you will also have a replacement for your air conditioner, since the system works as both an AC and a heater.

Radiant floor heating

A more recent development in heating technology, radiant floor heating uses hydronic or electric power to heat up the floorboards of rooms and generate an even and cozy-feeling heat through a space. Radiant floor heating is best for new construction projects, although professionals can retro-fit a current home for this technology.

With the many possibilities for residential heating available today, you need to make sure that you have professional assistance to pick the right unit for you. Heating experts, such as those at Basnett Plumbing & Heating, will look over your home and analyze its heating needs (using a process called a heat load calculation) and determine what type of new heater will work best.

When it comes to new heating installation in MetroWest, rely on the team of professionally experienced heating technicians at Basnett Plumbing & Heating.

How Furnace Maintenance Helps Keep Your Heating System Safe

October 13th, 2014

Gas-powered furnaces have a reputation as dangerous heating systems; most of this is based on furnaces from decades past and does not apply to modern furnace designs that highlight safe operation. The furnace that keeps your household toasty warm through a Massachusetts winter should pose no greater danger to you than any other type of heating system… or your oven, stove, and toaster for that matter.

But to enjoy this level of safety with your gas furnace you must arrange annual maintenance from a heating professional. Maintenance helps your furnace avoid unnecessary repairs, slows down its aging, and keeps it efficient. Most important, it keeps your furnace safe.

Keep in mind, that we offer different service agreements that will see to your needs.

Furnace maintenance and furnace safety

The principle way that a gas furnace may turn into a hazard is trouble with venting the exhaust gas from the cabinet. A gas-powered furnace works by transferring heat from combustion gas to the air the blower sends into the ventilation system. The combustion gas collects in a metal container called the heat exchanger. After the heat exchanger transmits its heat to the air, the cooled down gas in the exchanger vents out a flue, safely removed from the house.

However, trouble with the heat exchanger or the flue can lead to the exhaust gas escaping into the home, where it poses dangers from toxicity and combustibility. Cracks in the heat exchanger are one of the main dangers an aging furnace might encounter. During regular maintenance, the technician will examine the heat exchanger to see if any damage has started to develop on it. The technician will replace the exchanger with a new one if anything appears suspicious. The maintenance technician will also examine the flue and check to see that the exhaust is escaping without blockage.

Maintenance looks for possible gas leaks along the burner and checks the connection to the gas line. Any place in the furnace that could be a source of a gas leak receives special consideration. Technicians keep an eye out for any signs of corrosion, which often indicates trouble with the exhaust.

Another item that a maintenance technician examines is the thermocouple/mercury sensor, a safety device that measures if the pilot light has gone out. If the thermocouple or sensor has failed, the technician will replace it.

Call us for furnace maintenance today

When you schedule regular furnace maintenance in Reading, MA from Basnett Plumbing & Heating, we will send an experienced technician to your home who will make your family’s safety the number one priority. Our service agreements also come with other benefits, such as discounts on repairs and service calls, upfront pricing, and priority scheduling.

Schedule this important pre-season furnace maintenance in Reading, MA and the surrounding areas through Basnett Plumbing & Heating.

How Ductless Heat Pumps Save Money

October 7th, 2014

Using ductwork to channel air from a heater, air conditioner, or heat pump has been the standard in homes for so many decades that the very concept of ductless heating and cooling often sounds odd to people. However, the installation of a ductless heat pump in a home has numerous benefits that include saving space for the purpose of new home construction and remodeling and helping to increase indoor air quality through the removal of the dust and dirt that often contaminate ducts.

There is another important advantage from going ductless: money savings. For a number of reasons, a ductless heat pump will help you save money on your heating budget. You can contact Basnett Plumbing & Heating to speak to our professionals in ductless heat pumps in Dunstable, MA for more information about installing one of these systems for your home. We will help you discover if ductless is a practical route for your home and how much you can save.

How ductless heat pumps mean energy savings for a home

The main reason that ductless heat pumps can reduce your heating and cooling costs is that they do not lose energy through ducts. As heated or cooled air travels through ducts in a home, it will lose energy—even if the ducts are in impeccable condition with no air leaks. Ductless systems blow air directly into rooms through wall mounted units, losing very little energy in the process.

Because ductless heat pumps are designed as zone systems (each individual blower can be controlled separately from the others), they will save money because you will no longer need to cool or heat your entire home every time the heat pump turns on. You can shut down the blowers in empty rooms, such as guest rooms, and only expend energy for locations that need it. This will add up to large savings, especially if you have a house with many rooms and zones.

Finally, lack of ductwork means no duct cleaning. In order to maintain an efficient HVAC system that uses ducts, the ductwork must receive regular professional cleaning to remove excess dust, dirt, and other contamination that can lead to a drop in efficiency and unhealthy indoor air quality. Without ducts, you won’t have to pay for duct cleaning or worry that dirty ductwork is interfering with airflow.

Ductless heat pumps are not ideal for all homes, so before you make any major decision about installing one, ask for help from professionals.

At Basnett Plumbing & Heating, we have many years of experience installing ductless heat pumps in Dunstable, MA and the rest of the Metrowest Area.

Is Pipe Replacement the Right Choice for Me?

October 6th, 2014

The piping for a home is built to endure for many decades, but that doesn’t mean that the pipes in your home will necessary last that long—especially if they are constructed from older, outdated material like galvanized steel and iron. Aging and damaged pipes will eventually lead to serious troubles throughout the plumbing system, such as discolored water, leaking connectors, and high water pressure.

Pipe replacement is the best comprehensive solution to these problems, but as this is a large task, homeowners want to make sure that it is indeed the ideal option for their plumbing system. We will look into whether you should consider pipe replacement in Lexington, MA. To learn more detailed information about what pipe replacement for your home will entail, call our professionals at Basnett Plumbing & Heating today.

When pipe replacement is a good choice

How old is your home? In Massachusetts, we have many historical and older homes built before World War II. Unless it has received a full repiping at some point in its history, a house of this vintage will have plumbing constructed either from steel or iron, materials that will corrode and begin to spring numerous leaks and contaminate the water supply. If your home is this old, you should contact a plumber to examine the pipes to see if replacement is necessary—which it probably will be.

You should also be concerned about pipe replacement if your home was built before 1970. Copper was still not as common a piping material then as it is today, and corrosion and damage may already have set in. Watch for warning signs that the plumbing is suffering from problems: regular leaking that requires repairs, discoloration showing up in the water from the taps, drainage issues, and trouble from high water pressure. If you find that you are continually worrying about plumbing problems, then the best solution is to bring in a plumber to replace the current piping with copper, CPVC, or PEX pipes.

The plumbing system in your home is vital for your family’s daily comfort, convenience, and health; you can’t get through a single day without using your home’s pipes. We have helped homes receive better plumbing since 1987.

If your plumbing has aged to the point where the pipes are regularly threatening your home with leaks, call Basnett Plumbing & Heating for pipe replacement in Lexington, MA.

Don’t Get Left in the Cold, Utility Rebates are Available to Help You Replace Your Old Heating Equipment

October 2nd, 2014

When was the last time you checked your heating system to ensure it was running properly and efficiently? Have you been putting off replacing your old equipment due to cost? It’s time to take a look at what’s available to you in the form of rebates for some of the newest high-efficiency heating equipment.

Heating equipment is typically the largest energy user in your home. If you have a system that is more than 20 years old, it’s probably running very inefficiently compared to today’s models. One way to help offset the rising cost of energy and significantly reduce heating costs is to replace an old furnace or boiler with new high-efficiency heating equipment.  The newest ENERGY STAR rated furnaces  have an AFUE rating of 90% or higher, and the most efficient boilers now have an AFUE rating of 95% or higher.  This efficiency translates into savings on your heating bill and a more comfortable home.  In fact, a new furnace or boiler can save up to 30% of your heating energy use.

If you’re wondering about how you can take advantage of the rebates available through your local utilities then look no further.   Basnett Plumbing, Heating & AC can help guide you in your purchase and customize a system that best fits your needs.

Call us today at 978-486-3767 and find out more about what makes this new high efficiency equipment so great and how you can save on installation!

Is It the Right Time for Radiator Replacement?

October 1st, 2014

The radiators in your hydronic heating system (a system that uses water to heat) need maintenance and possibly repair, just like any other component of your system. There may also come a time when a radiator will need to be replaced. Radiator replacement in Chelmsford isn’t as bad as it sounds, and replacement offers you the opportunity to install a radiator that may fit your needs better. The first step to take with any new radiator installation is to hire trained professionals who can assist with your installation from start to finish. Basnett Plumbing & Heating has been installing, repairing and replacing heating systems and heating components since 1987, and we can help you with all of your heating needs, too.

Signs It May Be Time for Replacement

Radiators are sturdy devices, but they can age, wear and break over time. Here are some signs it may be time to replace your radiator:

  • Too many repairs – are you calling for radiator repair too often? Radiators can leak and become bogged down with black oxide inside them, known commonly as “sludge.” While most of these things can be fixed, having to repair your radiator constantly means paying for repairs constantly, and your money may be better spent on a new one.
  • Age – radiators are built to last; there are many homes that still have their original cast iron radiators. However, if these radiators were not well maintained over the years, they may be too far gone to perform effectively.
  • Unrepairable leaks – there are a number of reasons a radiator can leak. Many times, leaks develop from faulty valves, but leaks can develop inside the radiator itself. Sometimes these leaks can be repaired with sealant, but sometimes they cannot. When they can’t, replacement will be necessary.
  • Wrong size – radiators need to be properly sized to effectively heat a room. If you have a radiator that is too small or too big, being comfortable in that space will be a constant struggle.

Replacing your radiator can help you achieve better comfort and better heating efficiency.

If you’ve been struggling with one or more of your radiators, call Basnett Plumbing & Heating today and schedule an appointment for radiator replacement in Chelmsford.

Acton Heating Repair Question: Why is my Furnace Making Noise?

September 29th, 2014

Every mechanical device makes noise during operation, but there is a difference between normal operational noises and noises that indicate something may be wrong. There are normal sounds your furnace will make as it cycles, such as a click when the system turns on, or a whoosh sound as the air moves through the vents. But there are other sounds that can indicate it’s time for heating repair in Acton. If you hear one of these sounds, call Basnett Plumbing & Heating and schedule an appointment with one of our trained specialists.

Sounds That Can Indicate Problems with Your Heating

Here are a few examples of sounds that your furnace should not make:

  • Wobbling noise – If it sounds as though a component in your furnace is unbalanced, the blower wheel may be loose.
  • Screeching noise – a screeching noise can be indicative of a loose or worn belt, or issues with the fan motor.
  • Booming – a booming noise occurs when the burners are so dirty that the ignition process does not happen instantaneously, as it should. As a result, a small amount of gas will build in the time it takes the burner to light, and when it does light, causes a boom sound. This is a potentially dangerous situation and a technician should be called as soon as possible.
  • Thumping – blower systems have ball bearings at each end of the blower shaft. If these bearings become too dry or move out of alignment, they may make a low-level thumping sound as your system operates.

Can I Fix It Myself?

It can be very tempting to try and repair certain things on your own, especially when it’s cold out and you may not be getting the warmth you need from your heating system. Trying to repair a heating system problem on your own is not advisable for several reasons, the top reason being your safety. Heating systems require expert knowledge for repair; unless you have expert knowledge, it’s best to call for a technician.

If your heater is acting up, Basnett Plumbing & Heating is ready and available to help you with all your heating repair needs, so call us today!

What Are Direct Vent Gas Fireplaces?

September 24th, 2014

Everyone loves a good fire when the weather gets cold, but not every home is built with a fireplace. Adding a chimney and fireplace to a home can be very costly, but with the installation of a direct vent gas fireplace in Shirley, you can have your own fireplace without having to build one. Direct vent fireplaces have been around for a while, but newer technology and innovations have helped them become a popular choice among homeowners. If you have always wanted a fireplace in your home, call Basnett Plumbing & Heating today.

How Does a Direct Vent Fireplace Work?

Direct vent fireplaces can be installed just about anywhere in your home; however, they do need gas to fuel them. The fire is started by an igniter that can be activated via switch or remote control. The fireplace draws in air from the outside through the venting pipe to create combustion. Direct vent fireplaces have sealed glass fronts, enabling them to operate while also distributing heat.


The reason a direct vent fireplace can be installed into virtually any home is because of the way it vents: these fireplaces vent directly out of an exterior wall via a coaxial pipe; this allows for very flexible placement. Using the coaxial pipe – a pipe where a smaller pipe is inside a bigger one – a direct vent fireplace releases its pollutants through the smaller, interior pipe and pulls in air from the outside for combustion through the surrounding larger pipe.

Benefits of a Direct Vent Fireplace

There are several benefits of a direct vent fireplace:

  • High energy efficiency – because of their venting design, direct vent fireplaces do not have the same kind of air loss that regular fireplaces do.
  • Safety – direct vent fireplaces vent all pollutants and fumes directly outside, so there’s no worry about carbon monoxide poisoning.
  • Zero clearance – direct vent fireplaces are installed with “zero clearance,” meaning that all heat is radiated from the front of the unit. As such, you can place furniture or other combustible items on either side of a direct vent fireplace without worry.

A direct vent gas fireplace in Shirley can give you the comfort you’ve always wanted from a fireplace. Call Basnett Plumbing & Heating today to learn more!

Some Key Components of Boilers

September 22nd, 2014

Boilers are part of a hydronic heating system.  Hydronic systems use water to transfer heat to a distribution source, like a radiator, to heat a home. Hydronic systems can heat via hot water or steam, depending on the type of boiler used. The boiler is the part of the system that heats the water to be distributed. Boilers can be good choices for homes as they have several benefits other systems may not have, and if you already own a boiler in Andover, it is useful to know what the main components of your boiler are. Our Basnett Plumbing & Heating specialists have put together a list to outline what the key components of a boiler are:

  • Burner – the burner is the component of your boiler that provides the heat that heats the water of your system. The fuels used can be natural gas or oil.
  • Heat exchanger – the heat exchanger of your boiler allows the heat from the burner to heat the water in your system. The job of the heat exchanger is to carry the heat from the burner to the water without having direct contact with the water. It’s a similar idea to boiling water in a pot.
  • Supply lines – hydronic heating systems use piping to deliver the heated water or steam to the distribution points, and the supply lines are the pipes that distribute the hot water or steam to the radiators.
  • Return lines – when the water cools, or the steam cools and changes states back to water, the return lines bring this water back to the boiler for re-heating.
  • Firebox – the firebox is where the fuel of your system meets the air, creating a flame. The firebox can be constructed in one of two ways, depending on the type of boiler you have.
  • Refractory – refractory actually refers to refractory materials that are used for filling any gaps and/or openings that may be around the fire box – this helps ensure the fire stays in the fire box.
  • Circulator pumps – circulator pumps push the hot water or steam from your system to the heat distributors in your home.

Having a healthy boiler is crucial to your home’s comfort during the cold months, and one of the best ways to keep your boiler in Andover in great shape is by scheduling annual maintenance.

Do you have specific questions about your boiler? Call Basnett Plumbing and Heating and speak to one of our heating specialists today.

Some Common Heat Pump Repairs in Pepperell

September 17th, 2014

We are getting ready to switch from cooling mode to heating mode as we head into fall weather here in Pepperell, MA. If you noticed toward the end of the summer that your heat pump wasn’t performing as well as it should be, it may be time to call for repair. It is normal for your heat pump to show signs of wear and tear considering the amount of work it has done over the last several months in keeping your home cool. Heat pump repair in Pepperell can be complex, which is why it should always be handled by trained and certified professionals, like the ones at Basnett Plumbing & Heating.

Common Heat Pump Repairs

Here are some of the more common heat pump repairs our technicians see:

Problems with the Reversing Valve

The reversing valve is the component of your heat pump that allows you to switch from cooling mode to heating mode. One of the most common problems that develops with the reversing valve is that it gets stuck in a position and doesn’t allow the heat pump to work. The valve can become stuck in a specific mode (heating or cooling) as well as in between modes. Sometimes the valve can be repaired when it becomes stuck, but many times it needs to be replaced.

Refrigerant Leaks

Refrigerant leaks can develop within the heat pump, and will require the help of a professional for repair. Refrigerant must be handled by a person certified to do so, and leaks can be difficult to detect without the proper training. Refrigerant leaks do not improve over time, so it’s advisable to call for help as soon as you suspect a refrigerant leak.

Condensate Drain Clog

Heat pumps have condensate drains that remove the excess moisture from your home to the outside. This drain can become clogged with debris, mold, mildew, algae and other growths that thrive in moist, cool settings. Clogs need to be removed or the drain can back up and cause serious water damage.

Heat pumps can be great devices for your home, and because they work year-round, it’s important to repair them as soon as possible.

If you are experiencing issues with your heat pump, contact the trained professionals that you can always count on: Basnett Plumbing & Heating.