Plumber, Electrician & HVAC in Westford, MA | Family-Owned Since 1987

Homeowners in Westford rely on Basnett Plumbing, Heating, AC & Electrical for licensed plumbers, electricians, and HVAC technicians who handle everything from emergency repairs and water heater replacements to panel upgrades and full heating and cooling installations. Call 978-431-2906 or request service online to schedule your visit.

Family-Owned Since 1987 | MA Master Plumber License #10671 | MA Electrical License #8567 A1 | A+ BBB Rated | 4.9 Stars from 1,500+ Google Reviews

Plumbing Repair and Replacement

Licensed Westford plumbers repair and replace the fixtures and piping that keep a home running, including leaking pipes, faucets, toilets, garbage disposals, and aging supply lines. For homes with failing pipes, we repipe and replace waterlines, and we plumb kitchen and bathroom remodels and new construction from the basement to the attic.

If your home is one of the older houses near the Town Common in Westford Center, ask for a walk-through of your supply and drain lines. Our plumbers will show you what needs attention now and what can wait.

Water Heater Installation and Replacement

A water heater replacement starts with choosing the right type for your household: a traditional tank, a tankless unit, or a heat pump water heater. Our plumbers remove the old unit, set the new one, and connect the venting, gas, and water lines it needs. When the job calls for a new outlet or dedicated circuit, our licensed electricians handle that work as part of the same project.

Whether your water heater sits in a basement near Nabnasset Lake or in a utility room across town, we look at available space, venting, and fuel type before recommending a unit.

Drain Cleaning and Sump Pump Service

Slow drains, repeat clogs, and a wet basement usually point to a blocked line, a poorly installed drain, or a sump pump that cannot keep up. We clear and repair drain lines, install new drains, and install, repair, and maintain sump pumps and sewage ejector pumps.

If your house sits near conservation land such as Stony Brook Conservation Land, it is worth having your sump pump tested before the spring rains arrive.

Boiler Installation and Repair

Boiler repair covers no-heat calls, leaks, strange noises, and worn components. Boiler installation replaces an aging unit with a new high-efficiency boiler sized to your home. Our technicians walk you through repair and replacement options so you can choose with the full picture in front of you.

Forge Village began as a 19th-century mill village. If you own an older home there and your boiler is showing its age, we can compare repair and replacement side by side.

Furnace Repair and Replacement

When a furnace stops heating or cycles on and off, our technicians diagnose the cause, make the repair, and explain whether repair or replacement makes more sense for your home. We service gas furnaces and oil furnaces and install new high-efficiency models.

In Graniteville, the former granite-quarry and mill village, a fall tune-up is easier to schedule than a January emergency visit.

Heat Pump and Ductless Mini-Split Installation

Heat pumps and ductless mini-split systems provide heating and cooling from a single system, which makes them a practical fit for additions, finished attics, and rooms that ductwork never reached. Our technicians size, install, and service both, and they match the number of indoor units to the spaces you want to control.

If you live in Parker Village and have a room that never matches the rest of the house, a ductless mini-split is often the cleanest fix.

Air Conditioning Repair and Installation

An air conditioner that runs without cooling, freezes up, or short cycles needs a diagnosis, not a guess. Our technicians repair central air systems and install new air conditioning sized to your home's cooling needs rather than the largest unit available.

After a hot afternoon at Kimball Farm, nobody wants to come home to a house that will not cool down. Scheduling air conditioning service in spring puts you ahead of the first heat wave.

Indoor Air Quality, Duct Sealing, and Humidity Control

Duct sealing, air filtration, fresh-air ventilation, and humidity control work together to improve the air inside your home. We install Aeroseal duct sealing, air filtration, energy recovery and heat recovery ventilators, and Aprilaire whole-house humidifiers and dehumidifiers.

If your family spends winter weekends at Nashoba Valley Ski Area and comes home to a house that feels dry and stuffy, a whole-house humidifier is worth a conversation.

Zone Control and Radiant Floor Heating

Zone control systems let you set separate temperatures for different parts of your home, which helps when some rooms run hotter or colder than others. Radiant floor heating warms a home from the floor up and suits remodels and new construction. Our technicians install both.

If an upstairs bedroom never matches the living room, zone control is worth asking about, whether you live near Westford Academy or out past Powers Road.

Electrical Panel Upgrades and Circuit Breaker Replacement

An electrical panel upgrade replaces an outdated or overloaded panel with one that can carry the demands of a modern home, including heat pumps, EV chargers, and a whole-house generator. Our licensed electricians also handle circuit breaker replacement, troubleshoot breakers that trip repeatedly, and perform whole-home electrical inspections.

From homes near the Roudenbush Community Center to houses on the far edges of town, a panel upgrade is often the first step before adding an EV charger, heat pump, or generator.

Whole-House Generator Installation

A whole-house generator starts automatically when the power goes out and keeps your lights, heating system, refrigerator, and sump pump running. Our electricians and plumbers handle Kohler generator installation from start to finish, including the gas piping, electrical connection, and transfer switch.

When a winter storm takes down power lines along Boston Road or anywhere else in town, a standby generator means your family does not have to wait for the lights to come back on.

EV Charger Installation

EV charger installation gives you a dedicated Level 2 charging station in your garage or driveway so your vehicle is ready each morning. Our licensed electricians evaluate your panel, run a dedicated circuit, and mount and test the charger.

From an attached garage off Depot Road to a detached one farther out, the distance from your panel shapes the scope of the job, and we assess it before we quote it.

Whole-House Surge Protection

A whole-house surge protector installs at your electrical panel and helps protect the equipment wired into your home, including your furnace, air conditioner, and appliances, from damaging voltage spikes. Our electricians install and test surge protection on its own or alongside a panel upgrade.

In the wooded parts of Westford, such as the area around Nashoba Brook Wildlife Sanctuary, summer thunderstorms are a good reason to protect the HVAC equipment and electronics you rely on.

Electrical Repair, Lighting, and Ceiling Fan Installation

From flickering lights and dead outlets to ceiling fan installation, recessed lighting installation, dimmer switch installation, and outdoor lighting installation, our Westford electricians handle the everyday electrical work in your home. We install Lutron dimmer switches, light fixtures and switches, and we repair wiring problems that cause outages or breaker trips.

If you are updating a historic home near the Westford Museum or refreshing a newer one, our electricians can add lighting and switches that suit each room.

Why Westford Homeowners Choose Basnett

You get one team for plumbing, heating, cooling, and electrical work, which matters on jobs that cross trades, like a heat pump water heater that needs a new circuit or a standby generator that needs gas piping. Our team holds Massachusetts licenses covering plumbing, gas fitting, oil burner service, electrical work, and sheet metal, and as a Bryant dealer, Basnett Plumbing, Heating, AC & Electrical installs Bryant heating and cooling equipment. Emergency service is available when a leak, a heating failure, or an electrical problem cannot wait.

Plumbing, Electrical, and HVAC Questions Answered

Can one company handle the plumbing and electrical work when I replace my Westford water heater with a heat pump model?

Yes, Basnett Plumbing, Heating, AC & Electrical sends a licensed plumber for the water heater and a licensed electrician for any new outlet or dedicated circuit it needs. You deal with one team from the estimate through the final check.

How do I know if my Westford home needs an electrical panel upgrade?

Breakers that trip repeatedly, lights that dim when large appliances start, a panel with no open slots, and plans to add a heat pump, EV charger, or generator are common reasons to have the panel evaluated. A licensed electrician can review your panel and your planned additions and tell you whether an upgrade is needed.

What size whole-house generator does my Westford home need?

Size depends on what you want to run during an outage. Our electricians add up the loads for your heating system, sump pump, refrigerator, and any other circuits you choose, then recommend a Kohler generator that covers them.

Can I add a Level 2 EV charger to my Westford garage without upgrading my panel?

Sometimes. The answer depends on how much capacity your panel has left and how far the charger sits from it. An electrician can check both and tell you whether a dedicated circuit fits on your existing panel or whether an upgrade should come first.

Why is the heat uneven in my Westford home, and what can fix it?

Uneven heat can come from leaky or poorly balanced ducts, restricted airflow, or one thermostat controlling rooms with different needs. Our technicians check the system and your ducts, then may recommend duct sealing, zone control, or a ductless mini-split for the problem room.

Is a whole-house surge protector worth installing in my Westford home?

A whole-house surge protector installs at your panel and helps protect equipment that is wired into your home, such as your furnace, air conditioner, and water heater. Plug-in power strips only cover what is connected to them. Adding a surge protector during a panel upgrade is convenient because the electrician is already working at the panel.

Can a ductless mini-split heat and cool a finished attic or addition in my Westford home?

In many cases, yes. A mini-split serves a single room or zone without ductwork, so it suits spaces your existing system does not reach well. Our technicians size the system to the room and confirm the electrical supply before installation.

Schedule Plumbing, Electrical, or HVAC Service

Whether you need an emergency repair, a panel upgrade, or a new heating or cooling system, our licensed team is ready to help. Call 978-431-2906 or request service online to schedule service at your Westford home.

Boiler Installation in Westford, MA 01886

“Basnett plumbing
I highly recommend this family owned company. They go above and beyond any expectations you might have. My husband and I are elderly and our boiler was 45 years old. My boiler started leaking and they are the first company I called. Andy who was the sales person was very compassionate, professional, empathetic and awesome. He did everything in his power to make sure we got financing for this boiler. We are very thankful for Andy and everything he did to make sure we had heat and a new boiler.
Zach was the installation technician who brought someone here to help him. Joe was the electrician that came to install the boiler. All three of these guys were very professional and very hard workers. They got to our house at 7:30a.m and finished at 8 pm. Joe stayed the whole day and made sure the job was finished before he left. The job was supposed to take 2 days and it was done in one day. Joe was phenomenal!!
The office staff were very friendly, polite, compassionate, and very helpful.
We have never met the owner who has been in business for a very long time. You can tell the owner is an exceptional business owner. The employees that we came into contact with were all very caring, compassionate, happy, and professional. And loved their job. It showed through and through!! What an incredible company, we can’t thank them enough! We highly recommend them.
Linda and Bob valcourt”
- Linda V.

Plumbing Replacement in Westford, MA 01886

“Fast and professional work. Sam & Josh did great. Arrived on time, finished when they said they would be done by”

- Mark M.

Air Conditioner Maintenance in Westford, MA 01886

“I was very pleased with Sam and Josh when they moved a mini split to a new location for me.”

- Judith C.

Water Heater Replacement in Westford, MA 01886

“From Anthony Kent with the initial water heater job consult, to Joe and Nick for needed electrical outlet install, to Sam and Josh with the actual heat-pump water heater install, this was a very positive experience for us with a highly trained team of professionals. All options, costs, procedures, and post-install review were thoroughly explained throughout the process of the water heater replacement. I give Basnett high marks for their professionalism and good work. I am sorry not to see the names of the Basnett staff that helped us out on your list above.”

- Brad W.

Plumbing Replacement in Westford, MA 01886

“Great service”

- Laurei S.

Gas Furnace Maintenance in Westford, MA 01886

“Matthew Stroffoleno serviced the maintenance program for the AC & Furnace on October 25th.
He provided outstanding service and was very customer service oriented.”

- Katherine B.

Water Heater Maintenance in Westford, MA 01886

“He did excellent!”

- Eric G.

Plumbing Replacement in Westford, MA 01886

“Wayne was excellent, as always. We had Wayne replace a couple of toilets, some sink drains, install a new condensate pump on the tankless hot water heater and install three shower heads. He arrived on time, was very neat and professional, and was very efficient in getting the job done. He was good at providing tips and hints about keeping our plumbing in good working order. We have used Basnett for many years and they will always be our “go-to” for plumbing, heating, and A/C issues.”

- William T.

Water Heater Installation in Westford, MA 01886

“As my hot water heater was in need of timely replacement, Basnett Plumbing scheduled a prompt appointment. Phinias arrived the next day with a new, high quality water heater. Throughout the tank installation, Phinias was professional, courteous, friendly, hard working, while easily answering all of my questions throughout his stay. His manner and expertise was exactly what any home owner wants to see. While replacing the water heater, he protected my flooring with a runner and he always wore shoe covers. Phinias neatly cleaned up after the project completion, which was a very thorough job. I cannot speak highly enough for his outstanding service, and I give Basnett Plumbing rave reviews during the two times that I have called on them for help.”

- Christina M.

Air Duct Installation in Westford, MA 01886

“Jake did great. He’s a friendly and knowledgable guy.”

- Tom M.

Need HVAC Service?

Contact the experts at Basnett Plumbing, Heating, AC & Electrical.
Call us at 978-431-2906!