Testimonials – Gas Furnaces Articles

Gas Furnace Repair in Ayer, MA 01432

January 2, 2024

“We want to thank you for your prompt service to our need for a furnace repair. You dispatched Jay to us. He came promptly at the time that was scheduled. We immediately felt comfort having him in our home. He quickly discovered what the problem was and will be ordering the needed part to complete…

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Gas Furnace Maintenance in Maynard, MA 01754

November 7, 2023

“I recommend using Basnett Plumbing. I got my furnace maintenance done today and the service technician was great. Jay was professional, courteous and knowledgeable. His customer service skills were exceptional.”

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Gas Furnace Maintenance in Westford, MA 01886

October 27, 2023

“Matthew Stroffoleno serviced the maintenance program for the AC & Furnace on October 25th. He provided outstanding service and was very customer service oriented.”

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Plumbing, Heating, and Air Conditioning Maintenance in Stow, MA 01775

August 7, 2023

“Basnett Plumbing, Heating, AC and Electrical has been our go-to service since we built our house in 2000. They did a wonderful job installing our radiant floor heating system at the time and have been reliably and expertly providing plumbing, heating and AC services ever since. Over the years they have been there for us, whether…

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Water Heater & Gas Furnace Maintenance in Harvard, MA 01451

May 24, 2023

“Jay at Basnett Plumbing and Heating did a great job with my annual HVAC maintenance, going above and beyond and making recommendations for a problematic bathroom fan. He was very personable and professional, a pleasure to work with. 5 stars out of 5.”

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Gas Furnace Repair in Chelmsford, MA 01824

November 21, 2022

“Wayne responded to my Sunday morning emergency no heat call in a timely fashion and got the issue taken care of ,He also made some great suggestions. I was impressed with the quality of service Wayne and Co. delivered to get my heat back on. Thank you !”

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Gas Furnace Repair in Concord, MA 01742

January 25, 2022

“We experienced wonderful service from Leonel”

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Air Conditioner and Gas Furnace Replacement in Lincoln, MA 01731

January 6, 2022

“Zachary is an experienced and informed technician. He explained everything clearly and took the time needed to check the problem.”

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HVAC Maintenance in Acton, MA 01720

December 16, 2021

“Phinias did a great job!”

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HVAC Maintenance in Acton, MA 01720

December 15, 2021


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Gas Furnace Repair in Groton, MA 01450

November 5, 2021

“Basnett Plumbing is always prompt, courteous and so knowledgeable. I recently had no heat and Wayne came before the promised time and fixed the heat quickly. The next day my water heater flooded the basement and Wayne came right away and fixed that as well. Really appreciate the fast service!!!”

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Gas Furnace Installation in Acton, MA 01720

June 21, 2021

“Paul and his assistant DE were on time, polite, and very conscientious. Paul took the time to listen to my questions and provided clear responses. They did a great job cleaning up after the install. The new system looks great on the wall and is working great.”

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Air Conditioning & Heat Replacement in Lincoln, MA 01731

May 18, 2021

“Replaced central air conditioning system and other related work.”

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Gas Furnace Repair in Southborough, MA 01772

February 12, 2021

“Thermostats for baseboard heating in 2 of 3 zones correctly called for heat but no heat arrived. This happened after normal business hours. My call into the office was promptly responded to by Nancy and forwarded to Leo who called and assessed the problem with me. Leo suggested a few remedies over more than half…

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