Video – What Is Carbon Monoxide?

February 26, 2021

Carbon monoxide is a poisonous, odorless, tasteless gas. It is formed by the incomplete combustion of carbon, or the incomplete burning of natural gas and other things that contain carbon.

Thermostat 101 Basics

February 16, 2021

Every team needs a leader. In the heating, ventilation, and air conditioning (HVAC) industry, your thermostat is the undisputed leader of the heating and cooling team. It signals your furnace and air conditioner (AC) when to turn on and off. Whenever your thermostat detects a temperature change that’s different from the desired setting in your…

Video – Why Is My Furnace Blowing Cold Air?

January 26, 2021

There are a few things to check in your home in the case that your furnace is blowing cold air, such as your thermostat settings, air filter, and your home’s ductwork. If you can’t figure out the issue, give us a call at 978-486-3767 and we will inspect your furnace.

The Basics of Winter Indoor Air Quality

January 18, 2021

In the winter, being snug as a bug in a rug in your home can be cozy, but it can also play havoc with your indoor air quality (IAQ) here in Massachusetts, creating some significant health problems. At Basnett Plumbing, Heating & AC, we recommend taking precautions to avoid the common issues associated with winter indoor air quality.

Video – How to Prevent the Pipes in Your Home From Freezing

December 30, 2020

Insulate the pipes in your home on exterior walls or in unheated areas such as crawl spaces, garages, basements, and attics. Turn off the inside water shut-off valve that provides water to your outside spigots or hose bibs. Drain each line by opening the spigot until it stops dripping and then turn off the spigot. Use a faucet cover to insulate the outdoor spigot and further protect it from freezing. Seal windows or any cracks that would bring in a draft.

Help! My Pipes Are Frozen

December 18, 2020

You don’t want to imagine your pipes freezing up in your Westford home—but it’s a reality that could happen this winter. It’s critical to know how to unfreeze your pipes and learn about what you can do to save yourself another headache in the future by preventing it from happening again.

Why Is My Heat Pump Blowing Cold Air?

December 7, 2020

When it comes to staying warm during the cold winter months, folks in Westford love their heat pumps. Fast, reliable, and cost effective to use, heat pumps are a popular choice in the heating, ventilation, and air conditioning (HVAC) industry.

Animated girl with a red headband, furnace smells

Video – Furnace Smells

November 20, 2020

You turn on your furnace, and you smell gas. What should you do? First assess what the smell most likely is, and you may not need to call anyone. Of course, if you’re still nervous because you just don’t know, turn off your furnace and give one of our highly trained technicians a call at 978-486-3767 to come out to diagnose the smell for you.