Keeping Your Family Comfortable


We guarantee our team will make you feel comfortable from the first call until the job is done.

Keeping Your Family Comfortable


We guarantee our team will make you feel comfortable from the first call until the job is done.

POPULAR PRODUCTS

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Ultimate Service Agreement

Ensure savings on service

Find small issues before they become large problems

Keep your home running smoothly

Trusted for over 35 years.
Trusted for over 35 years.

Reliable Plumbing & Heating Service In The MetroWest Area Since 1987

Homeowners in the MetroWest area know that Basnett Plumbing, Heating, AC & Electrical is the company to call when they need Plumbing, HVAC, or IAQ services. From new installations to complex repairs and routine maintenance, our technicians do it all and they do it right. Don’t take any chances with your comfort or system quality!

When you work with us, we’ll explain exactly what you can expect and how much it will cost before we begin the job. Our support staff will answer any questions that you may have, schedule service at your convenience, and make sure our technicians are dispatched quickly in emergency situations.

Serving MetroWest Boston

Our service area includes ACTON, ANDOVER, BOLTON, CARLISLE, CONCORD, HARVARD, LINCOLN, SOUTHBOROUGH, SUDBURY, WESTFORD, and more.

Serving MetroWest Boston

Our service area includes ACTON, ANDOVER, BOLTON, CARLISLE, CONCORD, HARVARD, LINCOLN, SOUTHBOROUGH, SUDBURY, WESTFORD, and more.

Your Comfort Is Our Top Priority

Comfort matters. At Basnett Plumbing, Heating, AC & Electrical, we build lasting relationships with every customer through loyalty, honesty, and integrity. Your comfort is our top priority when it comes to meeting with our experienced team to discuss a new project. Quality craftsmanship and customer service are the keys to our success.

Take It From Our Customers

Gas Furnace Repair in Bedford, MA 01730

“I would not recommend Basnett for HVAC work.

During the cold snap two weeks ago, we lost power. When power was restored, the hvac furnace would not go on. Our regular service person was away so we called Basnett.

The first technician determined the control board needed replacement along with a transformer. He also said to replace the thermostat. When he returned a few days later, he replaced the board and the transformer(expensive fix) but did not have the thermostat. He also kept blowing a fuse on the furnace. He guessed that a wiring problem was the issue. He was also going to charge $350 for a thermostat install.

So for a third visit, a different technician who specialized in electrical came out. We were assessed another service fee. He suggested replacing the thermostat wire to the tune of $450. We stopped the work and asked for a second opinion from our regular person.

After our regular service person looked at things, the furnace is working. No new thermostat wire was needed. Just some fine tuning and tightening of loose screws. I am now wondering if the control board was necessary. Long story short….if you have HVAC problems, call a company that specializes in HVAC (instead of a one stop shop for everything).

We were very dissatisfied.”
- Stephen O.

Plumbing Replacement in Concord, MA 01742

“Wayne always goes above and beyond in every job and is kind, to boot, while doing so! We are so appreciative of his good work and careful service!”

- L J.

Electrical Replacement in Concord, MA 01742

“So happy to finally have bright lights in formerly dark spaces! Thank you!!”

- L J.

Aeroseal.

We're Aeroseal Duct-Sealing Specialists

Your leaking ducts may be costing you more than you think. Our high-tech equipment makes ducts clean and clear.

Bryant Factory Authorized Dealer. Mitsubishi Diamond Contractor Elite. Lions International. Air Conditioning Contractors of America. Accredited Bosch Contractor. Better Business Bureau. Comfort Institute. Littleton Business Association. National Comfort Institute, Inc. Pearl certification. PHCC. Expertise.com Neeeco.